blackps Posted October 11, 2017 Share Posted October 11, 2017 (edited) Hi.. I have a problem.. i did a java desktop application that connect to my php web service and mysql in my domain that is in heliohost and a few days ago was working well... i thought that was my code but i check it and is not because some times the request works find and bring the data with it... I don't know if the problem is with mysql, php or the server.... my account is in tommy ... i set the mysql remote access to 65.19.143.6 that is tommy ip... i did my application like that because if i set mysql connection in java every one can see it so is not secure, so i send request to php with post method so the request to mysql is from the server... but today i try it to sign it and i get back 403 error that is forbidden... Edited October 11, 2017 by blackps Quote Link to comment Share on other sites More sharing options...
wolstech Posted October 11, 2017 Share Posted October 11, 2017 Can you provide a link to the script in question? Quote Link to comment Share on other sites More sharing options...
blackps Posted October 11, 2017 Author Share Posted October 11, 2017 (edited) Is that i have 2 applications with the same system ... with the same problem..... one redirect to https://guateventas.tk and the other one to https://blackpassword.tk if i set the php page you cant enter because you need to send information to the page if not you get out of it... https://guateventas.tk/log/captcha.php .. https://blackpassword.tk/log/ ... like 2 days ago was working with out of problems.... thanks.I think that the problem is from the host or database... because some time i send and i get back data... so i try 1 ,2,3,4,5,6,7,8,9,10 more then 10 times and works and after that I send 1 more and doesn't work... Edited October 11, 2017 by blackps Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted October 11, 2017 Share Posted October 11, 2017 Moved to Customer Service. Quote Link to comment Share on other sites More sharing options...
blackps Posted October 12, 2017 Author Share Posted October 12, 2017 Hi I found that if I use a vpn my application works well.. so I don't know if the problem is from cloud flare (I don't think so because my ip is in white list) or the firewall from heliohost server... I work in my application almost all days so i send request all time from my ip but is not like if i send a ping or if i send a ddos request.. so i don't know why block my ip. Quote Link to comment Share on other sites More sharing options...
wolstech Posted October 12, 2017 Share Posted October 12, 2017 Your IP is not blocked. If it was, you would always time out, and refreshing would not help. Similarly, cPanel would also not function for you if you were blocked. The fact you can refresh and get it to work eliminates our firewall as the cause. Please remove cloudflare by setting your domain's nameservers to ns1.heliohost.org and ns2.heliohost.org, wait a few hours, and try it again. For testing, we ask that you remove CloudFlare since we're unable to control what CF does to a website or its DNS. Though CF (when properly configured) doesn't usually cause many problems, I've seen a few cases where it breaks things in weird ways. By removing it, we can confirm that the issue is actually on our end before we dig into it further. Quote Link to comment Share on other sites More sharing options...
blackps Posted October 12, 2017 Author Share Posted October 12, 2017 Hi... I disabled the cloudflare and is working well... I don't know why cloudflare block my ip if is in the white list ... thanks 4 all. Quote Link to comment Share on other sites More sharing options...
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