[Answered] Extremely Laggy Server - Timeout.

[ctfisep]

Hello again guys

I've got a last question.
I've noticed that my server is extremely laggy most of the times (loading a page can take 1-3 min), and making a sql request between 10s to 1 min even if it's just a SELECT with 1 row).

 

Is it due to the fact it is a free server? Have I misconfigured something? Or is it a global issue to everyone?

 

Have a good day.

____

 

EDIT :

 

You picked Johnny which is our experimental server. Experimental servers are for people who just want to experiment with their code and don't care about uptime or speed. If you want a faster more reliable server we recommend moving your account to a production server like Ricky or Tommy.

 

https://www.helionet.org/index/topic/29913-solved-500-internal-server-error-php-disabled/

Edited October 2, 2017 by ctfisep

[wolstech]

If you're able to donate, we can move your Johnny account instead of a sending a Tommy invite. Otherwise you have to delete it and sign up again at midnight when the registrations for Tommy and Ricky reset.

 

http://wiki.helionet.org/Moving_your_account

[ctfisep]

Oh ok

 

Well I'll be waiting for midnight and delete my account I guess Hopefully I get an account in your awesome website and service.

I'd be glad to donate, but i've been a bit short of money lately, since I'm studying foreign, and code stuff for free (my website is a project to learn security to my friends of my school)

Farewell, and hopefully see you soon!

[wolstech]

Just a heads up, Ricky allows more accounts than Tommy, so unless you need Java or ASP.NET, Ricky is easier to get an account on.

 

Also, I've renamed your forum account so you can reuse your username too. Once you sign up, let me know and I'll rename it back for you.

[ctfisep]

Just a heads up, Ricky allows more accounts than Tommy, so unless you need Java or ASP.NET, Ricky is easier to get an account on.

 

Also, I've renamed your forum account so you can reuse your username too. Once you sign up, let me know and I'll rename it back for you.

 

Okay perfect I'll be aiming for Ricky then, so that people who need ASP/Java will have more free spots.

So I don't have to delete the account "ctfisep" on Johnny, i'll just have to make a new account with "ctfisep" on Ricky and tell you once it's done?

 

Thanks for all the help,

~ Arnaud.

Edited October 2, 2017 by ctfisep2

[wolstech]

No, you still need to delete the old hosting account first. You can do that here: http://www.heliohost.org/classic/support/scripts/delete Once you do that and it deletes, you're ready to sign up on Ricky when registrations open.

 

Deleting your hosting account will NOT delete your forum account, so you'll keep using the forum account you have now. I'll just rename it to match your Ricky account once you sign up tonight. I only added that 2 to the forum account because you can't create a hosting account if a forum account with the username exists already.

[ctfisep]

Ahhh ok! I was wondering for a second how the forum account linked to the server account

 

It's just created when an account is created in Heliohost, ok.

 

Thanks for all, I'll update this topic once I hopefully get the Ricky account.

 

___

EDIT : looks like i cannot delete the johnny account from "http://www.heliohost.org/classic/support/scripts/delete"

"We're sorry, but we either could not find that account in the database, or it is not listed as active. Please contact an administrator if you feel this message is in error."

 

Maybe is it due to the fact it has been manually un-queued and still isn't considered as active?

 

___

 

"Your account has been suspended for inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you can renew it."

 

Well that's weird ^^

Edited October 2, 2017 by ctfisep2

[wolstech]

Accounts go inactive when they get flagged for deletion, and stay that way until it actually deletes. If you wanted to cancel your deletion in the meantime, you can just renew it. Johnny is really backed up on his account management work though, so I'm not sure it'll even get deleted by tonight...you're 1 of 9 accounts waiting in line for a deletion, and deletions are processed after new sign ups (52 are waiting in line for that).

 

I've put in a request to have that looked at because even Johnny doesn't usually back up this bad. When he does, it's usually because he got hung up restarting Apache and stopped working his queue entirely.

 

Try signing up tonight and if it says the username or email is taken, it didn't delete yet. If I see your account finish its delete I'll let you know.

[ctfisep]

Accounts go inactive when they get flagged for deletion, and stay that way until it actually deletes. If you wanted to cancel your deletion in the meantime, you can just renew it. Johnny is really backed up on his account management work though, so I'm not sure it'll even get deleted by tonight...you're 1 of 9 accounts waiting in line for a deletion, and deletions are processed after new sign ups (52 are waiting in line for that).

 

I've put in a request to have that looked at because even Johnny doesn't usually back up this bad. When he does, it's usually because he got hung up restarting Apache and stopped working his queue entirely.

 

Try signing up tonight and if it says the username or email is taken, it didn't delete yet. If I see your account finish its delete I'll let you know.

 

Okay then, i'll just try to register with my account name tonight at Tommy.

If it's still taken, I'll have to wait a few more time I guess (or register with ctfisep2 ).

 

Have a good time, and thanks for the awesome help

[wolstech]

Okay then, i'll just try to register with my account name tonight at Tommy.

 

If it's still taken, I'll have to wait a few more time I guess (or register with ctfisep2 ).

 

Actually, doing that won't work because your forum account is named that. You could use ctfisep1...

 

I'm hoping Krydos fixes Johnny's backlog before then though so your account gets deleted. That way you can just the same username and email address as before and everything will work as it should.

[ctfisep]

Ok!

I think i've made a Ricky server ! (with ctfisep).

 

3am here, but worth it xD!

Time to install everything back

 

Thanks for all again, I'll keep you updated .

[wolstech]

You are indeed on Ricky now. I've renamed your forum account back for you.

 

Enjoy your Ricky account