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[Hh#49251] Fwd: Heliohost Website Inactive


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Posted

Dear Support,

 

I clicked the link to that you provided in this e-mail to me, but the

account still appears to be "suspended." However when visiting your site,

it also says I have been sent a confirmation e-mail, but one never arrives

for several hours. Can you please restore my account?

 

Username Cancer

Email CancerControlSociety.org@gmail.com

Server Tommy

 

Thank you.

---------- Forwarded message ----------

From: HelioHost

Date: Mon, Sep 18, 2017 at 12:02 AM

Subject: HelioHost Website Inactive

To: CancerControlSociety.org@gmail.com

 

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HelioHost Website Inactive

 

Hey Cancer,

 

Your hosting plan at HelioHost has been discontinued for inactivity. In

order to keep your website active you must log into your control panel at

least once every 30 days. The last time you logged in was 2017-08-18. All

visitors to your domain(s) will now see an inactive page instead of your

original content.

 

If you wish to continue using your hosting plan you can reactivate it by

clicking the renew link below. Next, provide your email or username in the

box and click renew to regain access to your website. While your control

panel is inactive you will not be able to log in or reset your password.

 

Once you have successfully reactivated your hosting plan you can prevent it

from being flagged as inactive again by remembering to log in at least once

every 30 days at https://www.heliohost.org/login/

Renew Account

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Posted

I'm not sure why the link didn't work for you, but I have manually renewed your account.

 

Please clear your cache if you still see the suspended page.

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