[Hh#23775] Not Able To Add .tk

[HelioHost]

Why I am not able to add .tk domain to my website?

[miwilc]

Johnny often has high loads causing incomplete creation of domains.

 

You need to provide your username, and main domain so that a admin can look into it.

[milliond]

My username is - milliond

domain I want to add is - dollarbaby.tk

 

Kindly add it as an alias

And also let me know what nameservers should I use for the domain

[wolstech]

And also let me know what nameservers should I use for the domain

You should use ns1.heliohost.org and ns2.heliohost.org as the nameservers.

[HelioHost]

I get below error when i add my domain as an alias

 

There was an error when the system attempted to create the alias.

Park::park(dollarbaby.tk) failed: (XID fekdx4) Could not determine the

nameserver IP addresses for "dollarbaby.tk". Please make sure that the

domain is registered with a valid domain registrar.

 

On Mon, Aug 21, 2017 at 5:37 PM Heliohost Support

wrote:

 

>

>

>

> And also let me know what nameservers should I use for the domain

>

>

> You should use ns1.heliohost.org and ns2.heliohost.org as

> the nameservers.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=29342

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

[wolstech]

That means the nameservers are blank over at Freenom. We've been getting that from a few people using Freenom domains lately...something on Freenom's end seems to be broken since the issue is their domain settings not updating like they should.

 

Verify that the Nameserver settings on Freenom's website actually saved, wait a few hours, then try again. When they're set correctly, you should be able to see the records showing here: https://bybyron.net/php/tools/dns_records.php?domain=dollarbaby.tk&rec=ALL That tool lives on our servers, so if that can't see the records, cPanel likely won't see them either.