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Posted

Hello,

 

I could not install an SSL "Let's Encrypt" Certificate for my main

domain esp-diego.mg and subdomains courriel.esp-diego.mg and

forum.esp-diego.mg.

I always got the following message

"The certificate could not be installed on the domain esp-diego.mg.

Unknown error"

when trying to install it via "CPanel SSL/TLS - Install and Manage SSL

for your site (HTTPS) - Manage SSL sites".

 

Account : espdiego

Domain : esp-diego.mg

Server: Johnny

 

Regards,

 

Hary R.

Posted

Hello,

 

My problem is now solved and the certificate that I had installed works fine.

 

Thank you

 

Hary R.

 

2017-07-17 21:29 UTC+03:00, Heliohost Support :

> Did you follow our guide here

> http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate ?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=28898

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

Then the problem might have been that you didn't wait long enough. SSL certificates on Johnny can take up to 24 hours to start working.

Posted

Hello,

 

I want to install the same certificate than my subdomain

courriel.esp-diego.mg for my main domain esp-diego.mg and another

subdomain forum.esp-diego.mg (this certificate was requested for

esp-diego.mg, courriel.esp-diego.mg and forum.esp-diego.mg) via

Cpanel->SSL/TLS->Install an SSL Website

 

Unfortunately, I always get the following message for all of them

"The certificate could not be installed on the domain =E2=80=9Cesp-diego.mg=

=E2=80=9D

(or "forum.esp-diego.mg")

error The =E2=80=9C/usr/local/apache/bin/httpd=E2=80=9D command (process 1=

9166)

reported error number 1 when it ended.

httpd: Syntax error on line 443395 of [Test Configuration File]:

NEED> directive missing closing '>' "

 

Would you advice me how to proceed ?

 

Note : The certificate works fine for courriel.esp-diego.mg

 

Account : espdiego

Domain : esp-diego.mg

Server : Johnny

 

Regards

 

Hary B.A

 

2017-07-18 17:53 UTC+03:00, Heliohost Support :

> Then the problem might have been that you didn't wait long enough. SSL

> certificates on Johnny can take up to 24 hours to start working.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic=3D28898

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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