HelioHost Posted July 13, 2017 Posted July 13, 2017 Hello,I was wondering if I would receive an email if my account getssuspended for any reason. Also, what are the ways your account can getsuspended. Hope you can help. Thanks.
wolstech Posted July 13, 2017 Posted July 13, 2017 The only suspension we send an email for is inactivity. For all other reasons, your site will simply show a suspended page. You can ask on the forums or by email what the reason is for your suspension. Many suspensions can be unsuspended if you ask and are willing/able to fix the issue. As for reasons for suspension, there's tons of them. Using too many resources (software too heavy for server, broken or abused software, etc.) and sending too many emails (limit's 50/day unless you request and are approved for more) are the most common reasons. Some other examples include (but are not limited to) having multiple accounts, malware infection, copyright infringement, hosting porn, or receiving an abuse or spam report for your account. There are a few that cannot be unsuspended. These are typically illegal things such as phishing, running a botnet, or fraud, and are rare unless you get hacked or have malware that grants a criminal access (e.g. a backdoor).
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