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Posted

Dear Sirs:

 

First of all I would like to thank and commend you for providing this

wonderful web site. I am new to web site administration and have been using

your platform to educate myself on designing, building, and maintaining a

web site. I'm also new to SSL and the associated certification process. I

was following your instructions posted for installing a "Let's Encrypt"

generated certificated. I got to the point of trying to actually install

and use it on my site, but ran into problems. Further investigation led me

to one of your pages indicating I need to obtain a dedicated I.P. address

on the Johnny server for $12. But then I also came across some other info

indicating one can switch their account to the new Tommy server which

supports SNI and would not require the dedicated I.P. address.

 

Right now I don't technically "need" SSL support, but I may want it for

some future plans. Therefore, I want to weigh my options on how to proceed.

So in order to make sure I understand the process correctly, are the only 2

options currently:

 

1. Purchase the Johnny SSL dedicated I.P. address for $12 per year which

allows me to retain my existing account and installation and then would

allow me to install and use the Let's Encrypt certificate that I generated

 

2. Relocate my account from Johnny to Tommy which requires deleting my

account (and all the underlying files/folders), then re-establishing the

account on Tommy and re-creating all the files/folders. At that point I

would be able to install and use the Let's Encrypt certificate I generated.

 

Are there any other options and/or do you have a strong recommendation on

which path to pursue. I'm currently still setting up my site so at the

moment I have no active users. My target is to be up and running by August.

Features I absolutely rely on are Perl, Python, JQuery, PHP, CGI, and

potentially PostgreSQL

 

Thank you for your guidance in this matter.

 

Gary Van Huben

daskunk.heliohost.org/

Posted

The information about needing a dedicated IP on Johnny is outdated. Johnny now supports SNI too. A dedicated IP doesn't hurt, and would allow users of old operating systems like Windows XP to view your website though. A dedicated IP also has the benefit of separating your website from the rest of the shared IP accounts. For instance during a DDoS attack we would null route the shared IP and all of those websites would go down, but your website (unless you were directly the target of the attack) would stay online.

 

One of the benefits of the Tommy server is AutoSSL. What this means is the system automatically installs an ssl certificate on all of your domains, and then even renews it when it gets close to expiring. This makes it a lot easier to keep your site online and your visitors happy. If you let your ssl certificate expire then visitors to your site will see an error saying that proceeding to your website could harm their computer and other horrible warnings. Tommy supports Perl, Python, JQuery, PHP, CGI, and PostgreSQL so you'll be fine with all that. Johnny only has python 2.6.6, while Tommy has python 2.7.5 and 3.6.0. Johnny only has php 5.6, while Tommy has php 5.4, 5.5, 5.6, 7.0, and 7.1. Johnny has postgresql 8.4.20, while Tommy has postgresql 9.2.18.

 

Let us know if you have any other questions.

Posted

Dear Heliohost Support

Thank you so much for all your information. When I went back to my site the

next day, the new SSL certificate was indeed installed and now everything

is working beautifully. I will definitely take you excellent advice into

consideration with my future plans.

 

Thank you again for your very very quick and very helpful response.

Gary Van Huben

 

On Wed, Jun 28, 2017 at 11:19 AM, Heliohost Support

wrote:

 

> The information about needing a dedicated IP on Johnny is outdated. Johnny

> now supports SNI too. A dedicated IP doesn't hurt, and would allow users of

> old operating systems like Windows XP to view your website though. A

> dedicated IP also has the benefit of separating your website from the rest

> of the shared IP accounts. For instance during a DDoS attack we would null

> route the shared IP and all of those websites would go down, but your

> website (unless you were directly the target of the attack) would stay

> online.One of the benefits of the Tommy server is AutoSSL. What this means

> is the system automatically installs an ssl certificate on all of your

> domains, and then even renews it when it gets close to expiring. This makes

> it a lot easier to keep your site online and your visitors happy. If you

> let your ssl certificate expire then visitors to your site will see an

> error saying that proceeding to your website could harm their computer and

> other horrible warnings. Tommy supports Perl, Python, JQuery, PHP, CGI, and

> PostgreSQL so you'll be fine with all that. Johnny only has python 2.6.6,

> while Tommy has python 2.7.5 and 3.6.0. Johnny only has php 5.6, while

> Tommy has php 5.4, 5.5, 5.6, 7.0, and 7.1. Johnny has postgresql 8.4.20,

> while Tommy has postgresql 9.2.18.Let us know if you have any other

> questions.

>

> You may view the status of your ticket by visiting:

>

> http://www.helionet.org/index/index.php?showtopic(627

>

> Thank you,

> Heliohost support

> http://www.heliohost.org/

> http://www.helionet.org/

>

>

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