HelioHost Posted June 11, 2017 Posted June 11, 2017 Hello,I have had problems with the installation of Whmcs because it requiresanother IonCube, how can we solve this?Awaiting return.-- Atenciosamente,*Nasser Maher Helal Othman*Aluno do Curso Tecnico em Informatica - IFSC Campus TubaraoTelefone:*(48) 99904-7960 *
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 My username is nasserot and my domain is painel.heliohost.org 2017-06-10 23:32 GMT-03:00 Heliohost Support : > What is your username, or main domain?>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> -- Atenciosamente,*Nasser Maher Helal Othman*Aluno do Curso Tecnico em Informatica - IFSC Campus TubaraoTelefone:*(48) 99904-7960 *
Krydos Posted June 11, 2017 Posted June 11, 2017 WHMCS says that domain isn't authorized to use their software.
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 Friend was not the problem that I reported my license has not yet beenactivated so until then the domain is not authorized, I remind you againthat my problem is with IonCube. 2017-06-11 17:47 GMT-03:00 Heliohost Support : > WHMCS says that domain isn't authorized to use their software.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> -- Atenciosamente,*Nasser Maher Helal Othman*Aluno do Curso Tecnico em Informatica - IFSC Campus TubaraoTelefone:*(48) 99904-7960 *
Krydos Posted June 11, 2017 Posted June 11, 2017 In order to install anything I must first make sure that the software is legal. In this case your WHMCS install does not appear to be licensed.
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 If you have already purchased the WHMCS license you should know that theygive you the license and you activate it on the installation I have alreadybought 3 times WHMCS licenses and it was the same way it activates from thetime you put the license in an online site , Friend I am not here to useunlicensed programs I have the license but I can not provide you because ifyou activate it I will have problems.Em 11/06/2017 18:37, "Heliohost Support" escreveu: > In order to install anything I must first make sure that the software is> legal. In this case your WHMCS install does not appear to be licensed.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted June 11, 2017 Posted June 11, 2017 It seems strange to me that you would pay $16 per month on software, and run it on our experimental server that only has 93% uptime over the last week on a free .heliohost.org domain that you can't even transfer to another hosting service. Furthermore your site seems to be selling premium VPS plans. Why not host your website on one of your own VPS? The whole thing seems dubious. I'm looking forward to hearing your explanations. Sorry for not understanding.
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 Well I have a dedicated gamer at OVH even I can provide my range of IPs butunfortunately my website has received layer 7 and has been offline or thecloudflare attacks has insured you can try to access it here:www.hospedacloud.com (note that the license WHMCS not this applied in thisarea as it was migrating and canceled the previous license), thehospedacloud is a serious company we pay our taxes and we have CNPJ we haveabout 20 customers and we are expanding our network, as I said my dedicatedis not web gamer by I helio use host my site was down because I was notmanaging to use FTP and by the way not even you via FileZilla, but nowmanaged by remote windows connection, I believe it was not necessary toexpose myself like this in a forum to Helio host ioncube does not provideenough to inform me that, anyway I possess any document of Hospedacloudcompany, I repeat that my only reason for using Helio Host by constantattacks on my website and make it clear that because of migration HelioHost my current license in the field www.hospedacloud.com was canceled byme to use the new in the field provided by Helio Host.Em 11/06/2017 19:50, "Heliohost Support" escreveu: > It seems strange to me that you would pay $16 per month on software, and> run it on our experimental server that only has 93% uptime over the last> week on a free .heliohost.org domain that you can't even transfer to> another hosting service. Furthermore your site seems to be selling premium> VPS plans. Why not host your website on one of your own VPS? The whole> thing seems dubious. I'm looking forward to hearing your explanations.> Sorry for not understanding.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> I would like to point out that we guarantee total protection l3 - 4 & 7 innon-web gamesEm 11/06/2017 20:13, "Heliohost Support" escreveu: > Well I have a dedicated gamer at OVH even I can provide my range of IPs but> unfortunately my website has received layer 7 and has been offline or the> cloudflare attacks has insured you can try to access it here:> www.hospedacloud.com (note that the license WHMCS not this applied in this> area as it was migrating and canceled the previous license), the> hospedacloud is a serious company we pay our taxes and we have CNPJ we have> about 20 customers and we are expanding our network, as I said my dedicated> is not web gamer by I helio use host my site was down because I was not> managing to use FTP and by the way not even you via FileZilla, but now> managed by remote windows connection, I believe it was not necessary to> expose myself like this in a forum to Helio host ioncube does not provide> enough to inform me that, anyway I possess any document of Hospedacloud> company, I repeat that my only reason for using Helio Host by constant> attacks on my website and make it clear that because of migration Helio> Host my current license in the field www.hospedacloud.com was canceled by> me to use the new in the field provided by Helio Host.> Em 11/06/2017 19:50, "Heliohost Support" escreveu:> > It seems strange to me that you would pay $16 per month on software, and> > run it on our experimental server that only has 93% uptime over the last> > week on a free .heliohost.org domain that you can't even transfer to> > another hosting service. Furthermore your site seems to be selling> premium> > VPS plans. Why not host your website on one of your own VPS? The whole> > thing seems dubious. I'm looking forward to hearing your explanations.> > Sorry for not understanding.> >> > You may view the status of your ticket by visiting:> >> > http://www.helionet.org/index/index.php?showtopic(342> >> > Thank you,> > Heliohost support> > http://www.heliohost.org/> > http://www.helionet.org/> >> >>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted June 11, 2017 Posted June 11, 2017 Sorry for the extra questions, but we have a lot of cases of nulled whmcs being installed on our servers so you have to try to understand my skepticism. Your validated Heliohost email address does match the contact email address listed on your .com domain so that proves you are who you say you are.
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 I understand your skepticism, some IP's that belong to us:142.4.204.48198.50.244.204158.69.149.222198.50.224.189192.95.23.146As said all belonging to our dedicated in Ovh, my migration to Helio Hostis just a test as it is free of charge probably they provide to show yourservice, if my problems with the offline site are solved it is very likelyto perform upgrades if possible or Even donate for this organization tocontinue doing this excellent job. 2017-06-11 20:26 GMT-03:00 Heliohost Support : > Sorry for the extra questions, but we have a lot of cases of nulled whmcs> being installed on our servers so you have to try to understand my> skepticism. Your validated Heliohost email address does match the contact> email address listed on your .com domain so that proves you are who you say> you are.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> -- Atenciosamente,*Nasser Maher Helal Othman*Aluno do Curso Tecnico em Informatica - IFSC Campus TubaraoTelefone:*(48) 99904-7960 *
Krydos Posted June 29, 2017 Posted June 29, 2017 Sorry for the delay in getting this done, but ioncube is now installed on Johnny. We try to only recompile apache/php very rarely and preferably when several things need to be done at once. Recompiling apache to add ioncube for you resulted in about 7 hours of downtime over the past 24 hours.
HelioHost Posted June 29, 2017 Author Posted June 29, 2017 No problem, but since I had not received an answer I already got a placethat is not getting offline due to the attacks still well, thanks toHelioHost for the support 2017-06-29 13:20 GMT-03:00 Heliohost Support : > Sorry for the delay in getting this done, but ioncube is now installed on> Johnny. We try to only recompile apache/php very rarely and preferably when> several things need to be done at once. Installing ioncube and xsl resulted> in about 7 hours of downtime over the past 24 hours.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28342>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> -- Atenciosamente,*Nasser Maher Helal Othman*Aluno do Curso Tecnico em Informatica - IFSC Campus TubaraoTelefone:*(48) 99904-7960 *
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