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Posted

What do you mean by that? Can't see our homepage at heliohost.org because of the ssl? Can't log in to cpanel with ssl? Can't view your website with ssl?

 

Also, what is your username or domain?

Posted

Thanks by your answer

No that i cant is enter in the Cpanel's SSL module

In the SSL management

But i over try again and i can enter now

Then by the moment dont worry

Lets wait that it goes so

Thanks

Tomorrow i go do an new ticket about how send emails in my hosting, cause im new in that and need help with that

Thanks

2017-05-28 22:36 GMT-06:00 Heliohost Support <support@heliohost.org>:

What do you mean by that? Can't see our homepage at heliohost.org because of the ssl? Can't log in to cpanel with ssl? Can't view your website with ssl?Also, what is your username or domain?

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28204

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

Posted

 

---------- Forwarded message ----------

From: rodolfolopezp . <rodolopa@gmail.com>

Date: 2017-05-29 1:47 GMT-06:00

Subject: Re: [Hh#57218] I Cant Enter To Ssl

To: support@heliohost.org

 

I have other problem with Php i go to this link http://gerardonavarrobadilla.tk/contacto/contacto.php and put this message

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@gerardonavarrobadilla.heliohost.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

In my localhost it works fine.

But in my hosting not

Do you can see what is happening ?

Thanks

2017-05-29 0:16 GMT-06:00 Heliohost Support <support@heliohost.org>:

Alright, I'm glad it's working for you now.

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28204

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

Posted

OK thanks

Very nice

Have a good day

2017-05-29 23:57 GMT-06:00 Heliohost Support <support@heliohost.org>:

You had 3 issues:1) public_html was permissions 775. It needs to be 750 which is what your account should have started with.2) directories within public_html should be permissions 755. Once again contacto was 775.3) Your php file was encoded wrong. I reencoded it for linux and now it works.http://gerardonavarrobadilla.tk/contacto/contacto.php

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28204

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

Posted

No i have im error in http://gerardonavarrobadilla.tk/contacto/Verificar_Grabar_contacto.php.The permissions are 644.It should must function.Why dont function?Do you can help me?Im using Filezilla to upload them.Thanks

 

2017-05-30 16:55 GMT-06:00 Heliohost Support <support@heliohost.org>:

OK thanks

 

Very nice

 

Have a good day

 

2017-05-29 23:57 GMT-06:00 Heliohost Support <support@heliohost.org>:

 

You had 3 issues:1) public_html was permissions 775. It needs to be 750 which is what your account should have started with.2) directories within public_html should be permissions 755. Once again contacto was 775.3) Your php file was encoded wrong. I reencoded it for linux and now it works.http://gerardonavarrobadilla.tk/contacto/contacto.php

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28204

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=28204

 

Thank you,

 

Heliohost support

 

http://www.heliohost.org/

 

http://www.helionet.org/

Posted

Same thing as last time. Your file was encoded as a No EOL DOS format. This is a linux server, not a DOS server so the files need to be encoded properly otherwise you'll get a 500 error.

Posted

I cant enter to my web from Google

 

http://gerardonavarrobadilla.tk/

 

What is happpening?

 

Thanks

 

2017-05-28 19:46 GMT-06:00 Heliohost Support :

 

> Your message (I cant enter to SSl) has been assigned the tracking ID

> [HH#57218]. One of our volunteer community members will reply to your email

> as soon as possible.

>

> Please include the string [HH#57218] in the subject of any future email

> regarding this case. You may do that by simply replying to this message.

>

> Please be aware that our system rejects binary attachements. If you are

> submitting a screenshot or attachement please post a link to the file

> instead of attaching it to the email.

>

> You may view the status of your ticket by visiting:

>

> http://www.helionet.org/index/index.php?showtopic(204

>

> Thank you,

> Heliohost Support

> http://www.heliohost.org/

> http://www.helionet.org/

>

> -----Original Message-----

>

> Return-Path:

> Delivered-To: support@heliohost.org

> Received: from tommy.heliohost.org

> by tommy.heliohost.org (Dovecot) with LMTP id

> kbd/Loh9K1lkFAAAY4nxBQ

> for ; Sun, 28 May 2017 18:46:48 -0700

> Return-path:

> Envelope-to: support@heliohost.org

> Delivery-date: Sun, 28 May 2017 18:46:48 -0700

> Received: from mail-lf0-f41.google.com ([209.85.215.41]:33440)

> by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-

> SHA256:128)

> (Exim 4.89)

> (envelope-from )

> id 1dF9le-0008Du-TB

> for support@heliohost.org; Sun, 28 May 2017 18:46:48 -0700

> Received: by mail-lf0-f41.google.com with SMTP id m18so27456600lfj.0

> for ; Sun, 28 May 2017 18:46:26 -0700 (PDT)

> DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;

> d=gmail.com; s 161025;

> h=mime-version:from:date:message-id:subject:to;

> bh=Ko+bSKPiQQJE8varrsQpsON8d7MQG+usyCBSkS9y7uQ=;

> b=a0VAoc0nwtwK39CgEsStJTdQohrMYLAkKpK+f90FXRrLgc4GA+

> 2MeG5cLcTUtolpe

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> HMMRQ6yySHa+

> 6TPdbC+xInnepVjpVacjyymXZ/UTA9a5s1FfjLRYza+

> 2Y8gaaEu6pFbrIQM42jmFCyQW

> Grh8VXwJP78dAPn3K8SFks+URkaUMmUE6oKNRAUDv5lMZ5szQOa+

> ZiLStc1QUfsbJ6A0

> 3oFNw5QinMu7WDOR+roQJoKwvAE2QrxascA9FoF8U3Yhl70

> 7JVc9p26JuuoR620Qtrm1

> L3ig==

> X-Google-DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;

> d100.net; s 161025;

> h=x-gm-message-state:mime-version:from:date:message-id:subject:to;

> bh=Ko+bSKPiQQJE8varrsQpsON8d7MQG+usyCBSkS9y7uQ=;

> b=ixhVBcFvYCbbwnRWgv52ac5pRAIdlVQAMDvxR0MxgyLjjoisuBk+

> ifjFMxpWWFCYL1

> OudNIjN6mK9t4MJTdUbLBkiGyUiVPIGlaQrmC5YjEpr9Qd7Brr0jgi4DxSz0

> wMcwhYC5

> xeT78mUm/3uPrgkwG4LunGErHeRGVMJXvL1ak1n

> TZIV79qYGlv867+mYQWdYs1F4dMr5

> A2PRWm0FUjcLINzGbobcevlom/fRn52o99HKBpgMcpdP9zQcilJ39hni

> ufeVXPCrInYx

> NKyaJUXO+PwyGp5/rlDnkESmCRP3H3cvXS7SsAta3PwwlO

> J/yLIPyDoHseq+CauiQLW+

> wcng==

> X-Gm-Message-State: AODbwcCd5Eijokm10U09qVMdli3Lzb

> cgDRRUXZnTu2B532erDO8Ko4jF

> b0fG7MAJZ8ebx+PY/izq8XJK92Sr8g==

> X-Received: by 10.25.163.12 with SMTP id m12mr3478322lfe.6.1496022364869;

> Sun,

> 28 May 2017 18:46:04 -0700 (PDT)

> MIME-Version: 1.0

> Received: by 10.25.190.85 with HTTP; Sun, 28 May 2017 18:46:04 -0700 (PDT)

> From: "rodolfolopezp ."

> Date: Sun, 28 May 2017 19:46:04 -0600

> Message-ID: xiaQ@mail.gmail.com>

> Subject: I cant enter to SSl

> To: support@heliohost.org

> Content-Type: multipart/alternative; boundary="

> 001a114106b6a259c905509fd9d5"

> X-Spam-Status: No, score=-1.5

> X-Spam-Score: -14

> X-Spam-Bar: -

> X-Ham-Report: Spam detection software, running on the system "

> tommy.heliohost.org",

> has NOT identified this incoming email as spam. The original

> message has been attached to this so you can view it or label

> similar future email. If you have any questions, see

> root\@localhost for details.

>

> Content preview: Hi guys My problem is that i cant enter to my SSL Why?

> Do

> you can help me? Thanks Hi guys My problem is that i cant enter to my

> SSL

> Why? [...]

>

> Content analysis details: (-1.5 points, 5.0 required)

>

> pts rule name description

> ---- ---------------------- ------------------------------

> --------------------

> -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/,

> no

> trust

> [209.85.215.41 listed in list.dnswl.org]

> -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)

> [209.85.215.41 listed in wl.mailspike.net]

> 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail

> provider

> (rodolopa[at]gmail.com)

> -0.0 SPF_PASS SPF: sender matches SPF record

> 0.0 HTML_MESSAGE BODY: HTML included in message

> -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%

> [score: 0.0000]

> 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not

> necessarily valid

> -0.1 DKIM_VALID Message has at least one valid DKIM or DK

> signature

> -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from

> author's

> domain

> 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source

> [209.85.215.41 listed in dnsbl.sorbs.net]

> -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders

> X-Spam-Flag: NO

>

> --001a114106b6a259c905509fd9d5

> Content-Type: text/plain; charset="UTF-8"

>

> Hi guys

> My problem is that i cant enter to my SSL

> Why?

> Do you can help me?

> Thanks

>

> --001a114106b6a259c905509fd9d5

> Content-Type: text/html; charset="UTF-8"

>

> Hi guysMy problem is that i cant enter to my

> SSLWhy?Do you can help me?Thanks div>

>

> --001a114106b6a259c905509fd9d5--

>

>

Posted

What do you mean by "I cant enter to my web from Google"? You can't search for your site on google search engine?

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