HelioHost Posted March 11, 2017 Posted March 11, 2017 When I try to access one of my heliohost sites with UN tdeflo and PW (removed) I get Server not found. Please help.
wolstech Posted March 11, 2017 Posted March 11, 2017 There is no account with that username. What was the domain on the account?
HelioHost Posted March 12, 2017 Author Posted March 12, 2017 the domain is tdeflo.heliohost.org Van: Heliohost Support <support@heliohost.org> Verzonden: zaterdag 11 maart 2017 18:53:45 Aan: ******** Onderwerp: Re: [Hh#85791] Problem Loading Page There is no account with that username. What was the domain on the account? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=27652 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
wolstech Posted March 12, 2017 Posted March 12, 2017 That domain doesn't exist. There is also no record of this account/domain having existed on Stevie. Was this account on Johnny by chance? If so, you need to recreate it. While we recently reopened Johnny, its not the same Johnny as before and all of the accounts on that server have been deleted.
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