janisek72 Posted January 7, 2017 Share Posted January 7, 2017 i opened new account on tommy server just now. but i cant login to my account and it says "invalid login". also i tried to resset my password but its get an error that say : "Uh oh, there was an error changing your password. The admins have already been notified of the problem, but if you would like us to manually change your password for you please contact support. You could also try reseting your password again." so i cant access my account. can you please reset my password or do something else? my username is janisek8 Link to comment Share on other sites More sharing options...
Byron Posted January 7, 2017 Share Posted January 7, 2017 What is the domain name? Link to comment Share on other sites More sharing options...
janisek72 Posted January 8, 2017 Author Share Posted January 8, 2017 tackbyjana.com Link to comment Share on other sites More sharing options...
Byron Posted January 8, 2017 Share Posted January 8, 2017 It doesn't look like that account got created. Did you receive an invite? Link to comment Share on other sites More sharing options...
janisek72 Posted January 8, 2017 Author Share Posted January 8, 2017 I did receive the invite.Validated my email. Picked a new username (janisek8) and password, but when I try to login Cpanel, it says Invalid login.I've tried resetting my password, but it didn't help. Link to comment Share on other sites More sharing options...
Byron Posted January 8, 2017 Share Posted January 8, 2017 Try re-creating your account again through the invite. You should be able to use janisek7 again. Link to comment Share on other sites More sharing options...
janisek72 Posted January 8, 2017 Author Share Posted January 8, 2017 i've just tried, but it says the code has been used already. "This validation code doesn't match any accounts in our system. It may have already been used, or if the code is more than 48 hours old it may have expired." Link to comment Share on other sites More sharing options...
Byron Posted January 8, 2017 Share Posted January 8, 2017 Krydos will need to re-send it again. Escalating to Krydos. Link to comment Share on other sites More sharing options...
janisek72 Posted January 8, 2017 Author Share Posted January 8, 2017 OK. thank you!j Link to comment Share on other sites More sharing options...
Krydos Posted January 8, 2017 Share Posted January 8, 2017 Invitation resent. Link to comment Share on other sites More sharing options...
janisek72 Posted January 9, 2017 Author Share Posted January 9, 2017 Thank you for re sending the invitation.Unfortunately,it didn't help!I created new account (janisek7) and I still cannot log in. Link to comment Share on other sites More sharing options...
janisek72 Posted January 9, 2017 Author Share Posted January 9, 2017 Please ignore my last reply. I've just logged in successfully!Thanks agian!J Link to comment Share on other sites More sharing options...
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