giteshss2 Posted January 7, 2017 Posted January 7, 2017 Hello! From some official post I have read that server johnny crashed. Whatever may be the reason, I have some queries and am in need of them RESOLVED! Will my account exist after the crisis is over? - Some have posted(for Stevie...) that the account and all the information will go off!! I need confirmed details! Admins, help!! Is some backup of accounts there, so that i can retrieve my information?Is it possible to migrate from johnny to tommy in the crisis period? (Donation is good...but what about switching without info loss?)If if overcomes, what time will it take you guyz to do so? Thanks again heliohost!!
giteshss2 Posted January 8, 2017 Author Posted January 8, 2017 Will someone answer my questions or the server has taken everyone down! I wanna simply know if i can switch servers in the crisis Period!
wolstech Posted January 8, 2017 Posted January 8, 2017 You can move to tommy if you wish, but you'll need to start over again like you did to move from Stevie. If you wish to do this, post the domains/username again so Byron or krydos can remove them. Stevie backups can be had from http://heliohost.org/backup/, Johnny data we don't know since the crash hasn't been fully investigated yet, let alone an attempt made to recover anything. Depending on the cause of the crash, it might or might not result in you losing your data. It's basically Stevie all over again. Actual repair time if its a hardware failure would probably be weeks to months, while a software issue might be just a few days since those are typically fixable remotely. We're all waiting to hear from krydos on the Johnny crash at this point.
giteshss2 Posted January 9, 2017 Author Posted January 9, 2017 Oh thanks a lot wolstech! glad to hear from you! Data loss is always a hit!! But, we have to overcome it! I wish to migrate to TOMMY please process AS SOON AS POSSIBLE.Also i don't know the process, please guide me through it. Username: giteshssDomain - name: https://giteshshroti.heliohost.orgPaypal Donation ID: 67C01190VE686863JPlease co-operate. I am posting it in customer service forum too as some of the fantastic guys might report me to post "Server Switching" here!! I don't want any mess as johnny crash is still tough to cope with!
wolstech Posted January 9, 2017 Posted January 9, 2017 Marked answered since you reposted it over in customer service. http://www.helionet.org/index/topic/27201-switch-from-johnny-to-tommy/ Please wait for a response from Krydos or Byron to remove your domain. Also, Krydos is the only one who can send the Tommy invite, so you'll need to wait until he sees your donation for the invite (he gets an email I think when you donate, so you might get the invite before he sees the forum post).
giteshss2 Posted January 9, 2017 Author Posted January 9, 2017 Sure! I will get the details there! however, thank you so much wolstech.
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