Can't Log In After Tommy Invite

[Computer Nerd Kev]

Hello,

I sent a donation with instructions for my Stevie domain to be freed so that I can migrate to Tommy until the trouble is over.

The tommy invite link ended with an "invalid" page, however the redirect didn't work properly with my browser (left me at a blank page with a new URL in the URL box which I manually told my browser to go to), so I thought there was a chance that the invite went through anyway.

I tried to log in using my old username, but the password came back as invalid. I think the email address I used with the Stevie account was different from the one that my PayPal donation for the Tommy invite was sent from, so I tried again with the PayPal email and my old password. Still no luck.

So I tried creating a new account with the PayPal email and the website presented me with a log in page noting old domain. However my old password didn't work at this log in page either.

So I reset the password, first for my PayPal email, then for my old username (the reset email correctly went to my PayPal email address), then for my old email (which wasn't recognised). In all but the last case, I was able to enter a new password to use, but subsequent attempts to log in using it failed with "invalid".

I also tried logging in at http://tommy.heliohost.org:2082/ with the user name and PayPal email. It didn't work either.

I'm now officially sick of typing in my usernames and password. Some help would be welcome.

 

[Krydos]

What is your Tommy username, and main domain?

[Computer Nerd Kev]

Wow, that was quick!

 

U/N: "cnk"

^ (that was the stevie username I asked to be transferred with the domain)

 

Domain: "computernerdkev.heliohost.org"

 

Thanks.

[Krydos]

What is your paypal transaction ID, or the email address that you sent the donation from so I can resend the invitation?

[Computer Nerd Kev]

Transaction ID: 7M389371GM813472W19

 

Thanks.

[Krydos]

The username cnk, and the domain computernerdkev.heliohost.org are now available to create a new account. Your invitation has been resent. Let us know if you need help with anything else.