Snooze Posted December 5, 2016 Posted December 5, 2016 Hi, I haven't been able to sign in to CPanel or access email for a number of weeks. (I mistakenly reported problem as suspended account [http://www.helionet.org/index/topic/26643-suspended-jougleur/] but Byron advised that account was still active). Be grateful if you could check for me. Kind regards, Adrian usr: jougleurserver: Steviedomain: akc.heliohost.org Quote
bdistler Posted December 5, 2016 Posted December 5, 2016 server Stevie is down right now - has been up and down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ] 1 Quote
wolstech Posted December 5, 2016 Posted December 5, 2016 Bdistler pretty much has it. Your access issue is not an account problem but rather the fact you're hosted on a server that crashed. The cause of the repeated crashes is still under investigation. Please see the news forum for more information regarding Stevie. Quote
philip888 Posted December 7, 2016 Posted December 7, 2016 I have wait for few moments to login but still not working ..... Quote
wolstech Posted December 7, 2016 Posted December 7, 2016 It won't work because the server is down. Quote
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