Account Deleted Due To Inactivity

[atvalens]

Dear Heliohost,

 

My username was atvalens and it is no longer exist due to inactivity

I tried to reset username and it was already deleted

Is it possible to recover my account and reactivate it?

I had a lot of files in the folders

 

Thanks a lot

[wolstech]

If it is already deleted, then no. You'll need to sign up again and restore any backups you may have.

[Krydos]

For anyone who searches and finds this question, I'd like to elaborate that we only delete accounts when our servers get completely full and we need to make room for new accounts. Currently on Stevie we have inactive accounts that were last logged in to April 2015 so 1 year 4 months or about 500 days. It's not like our system deletes your account for forgetting to log in for a couple weeks or anything. We also have active accounts that have existed since 2007 (or maybe earlier if they deleted and recreated during a server move).