softlab Posted July 16, 2016 Posted July 16, 2016 Hi. My account is softlab on Johnny. I've noticed that Johnny is down. Will it be back in a while? If not, how can I access my cPanel, to avoid my account being suspended? Thanks
bdistler Posted July 16, 2016 Posted July 16, 2016 I've noticed that Johnny is down. Will it be back in a while?what they posted in this forum --> "The hardware failed, so not until at least late August when someone can travel to look at it in person. We don't even know if its repairable or not yet, though we think it might just need a new hard disk." how can I access my cPanel, to avoid my account being suspended?you can not access your account on the server [ Johnny ]
softlab Posted July 16, 2016 Author Posted July 16, 2016 Will my accout be suspended for inactivity, even if it is not possible to access?
bdistler Posted July 16, 2016 Posted July 16, 2016 Will my accout be suspended for inactivity, even if it is not possible to access? IMO - the server [ Johnny ] will not be back up for weeks if ever - our accounts on that server are or will be lost
wolstech Posted July 16, 2016 Posted July 16, 2016 It can't be suspended because the server isn't even running. If we manage to fix Johnny, your account should just come back on its own. We don't do inactivity suspensions for a while after such events, so you should just be able to log on when it comes back up to catch the last login date up, and you're good. In the meantime, you're welcome to make a Stevie account, but there's no java support there (which you needed IIRC).
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