tstrateg Posted June 21, 2015 Share Posted June 21, 2015 user name: tstrategstevie account user name: tstrateg Dear customer support, I tried to install a 90 day ssl certificate issued by ssl.com for my domain cubocheckers.com.I already purchased a dedicated ip and followed all your instructions. When I try to access https://cubocheckers.com, I get the following error (Chrome): ERR_SSL_PROTOCOL_ERRORUnable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have. or in Firefox: An error occurred during a connection to cubocheckers.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. I don't know if it is relevant but my cPanel says that Currently Active SSL Host: cubocheckers.3dstrategy.heliohost.org although I set it to cubocheckers.com a couple of times. I thank you in advance for your help! Shahar Link to comment Share on other sites More sharing options...
Byron Posted June 21, 2015 Share Posted June 21, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted June 22, 2015 Share Posted June 22, 2015 It's working now. It can take up to 24 hours for the SSL to start working. You probably just hadn't waited long enough. Link to comment Share on other sites More sharing options...
tstrateg Posted June 22, 2015 Author Share Posted June 22, 2015 Yes it is working. Thanks! Link to comment Share on other sites More sharing options...
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