Jump to content

Recommended Posts

Posted

username : stefaanc

server : stevie

domain : casierstefaan.heliohost.org

 

More than a week ago I asked to delete my account on the johnny server. Then I waited some days. Last weekend I created a new account on server stevie.

So I made a move from johnny to stevie.

I've used the same username, password, and I've got the same domain name as on johnny.

I still cannot start with FTP for some reason, Tried everything I can think of. Could it be that after 4 days, things are not ready yet? Or something got mixed up somewhere?

Posted

It appears that the domain wasn't created. When you look the domain up, it returns nothing as if the url doesn't exists.

 

This support request is being escalated to our root admin.

  • Like 1
Posted

Thank you for the response.

I don't know if it's worth mentioning, but setting up a database was no problem. I suppose you don't need a domain for that.

You write: ''When you look the domain up, it returns nothing as if the url doesn't exists.''. Could elaborate on that? Do you mean a browser showing a page not found message, or are you talking about a script function returning nothing. In case of the latter, I would like to know which function.

Can I do something? Or shall I just wait and try ftp once in a while?

 

Posted

I have no time now to check everything, but I've just seen I am able to connect to the server with FileZilla, so I suppose things are ok now.

 

Thank you very much !

Guest
This topic is now closed to further replies.
×
×
  • Create New...