StefaanC Posted June 10, 2015 Posted June 10, 2015 username : stefaancserver : steviedomain : casierstefaan.heliohost.org More than a week ago I asked to delete my account on the johnny server. Then I waited some days. Last weekend I created a new account on server stevie.So I made a move from johnny to stevie.I've used the same username, password, and I've got the same domain name as on johnny.I still cannot start with FTP for some reason, Tried everything I can think of. Could it be that after 4 days, things are not ready yet? Or something got mixed up somewhere?
Tjoene Posted June 10, 2015 Posted June 10, 2015 It appears that the domain wasn't created. When you look the domain up, it returns nothing as if the url doesn't exists. This support request is being escalated to our root admin. 1
StefaanC Posted June 10, 2015 Author Posted June 10, 2015 Thank you for the response. I don't know if it's worth mentioning, but setting up a database was no problem. I suppose you don't need a domain for that.You write: ''When you look the domain up, it returns nothing as if the url doesn't exists.''. Could elaborate on that? Do you mean a browser showing a page not found message, or are you talking about a script function returning nothing. In case of the latter, I would like to know which function.Can I do something? Or shall I just wait and try ftp once in a while?
Byron Posted June 10, 2015 Posted June 10, 2015 Give it 24 hours and let me know if it's still not working.
StefaanC Posted June 10, 2015 Author Posted June 10, 2015 I have no time now to check everything, but I've just seen I am able to connect to the server with FileZilla, so I suppose things are ok now. Thank you very much !
yashrs Posted June 10, 2015 Posted June 10, 2015 The site is working fine now. If you are not able to view it, then please clear your cache.
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