Fatal Error On Cpanel

[stergos5]

Hello, I move my website from other server to helioshost today and after that the cpanel has this error "[a fatal error or timeout occurred while processing this directive]".

 

the error: No such pseudo-hash field "group" at /usr/local/cpanel/Cpanel/Branding.pm line 836.

including more errors below, i am not sure what to do.

 

Any help please?

[wolstech]

What were you doing when you received this error?

[stergos5]

I am not sure what you asking. After I upload my old site to cpanel via file manager, then I went to cpanel and all shortcuts are disapear and I get this error.

[wolstech]

That's weird. Cpanel is working fine for me on both servers. It might be an issue with your account. I'll move this to customer service.

 

Can you post your account username and domain please?

[stergos5]

Sure username is: stergos5

domain: siteforsale.heliohost.org

 

Well the mistake I did should be the cpanel files I replace with the old one.

Can you complete delete this account stergos5 please?

It seems I did several mistakes, the username I choose is also wrong.

Sorry for the issues!

[Byron]

Go here and delete your account. Once you've deleted the account, post back and I'll make sure the account is deleted completely:

 

http://www.heliohost.org/home/support/scripts/delete

[stergos5]

Hello, I delete my account. Thank you so much.

[Byron]

Looks like your site is completely deleted. You can register again whenever you want.

[stergos5]

Hello, I register again, I avoid the mistakes I did at first time, everything goes great unless MySQL databases on phpMyAdmin.

After I create database and user with full priviledges, I restore my old database but when I attempt to go to phpMyAdmin to check the database if is restored succeful I face issues.

 

When I go to phpMyAdmin I get this error: #2002 cannot login to the mysql server and I can not login.

 

And my database is seems to not be restored on MySQL® Databases show zero bites.

My username: stergos4

 

Any help please? Thanks in advance!

 

update: as this is a new issue I have create new topic here: http://www.helionet.org/index/topic/21127-phpmyadmin-login-problem/

 

Thanks

Edited June 2, 2015 by stergos5