stergos5 Posted May 31, 2015 Share Posted May 31, 2015 Hello, I move my website from other server to helioshost today and after that the cpanel has this error "[a fatal error or timeout occurred while processing this directive]". the error: No such pseudo-hash field "group" at /usr/local/cpanel/Cpanel/Branding.pm line 836.including more errors below, i am not sure what to do. Any help please? Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 1, 2015 Share Posted June 1, 2015 What were you doing when you received this error? Quote Link to comment Share on other sites More sharing options...
stergos5 Posted June 1, 2015 Author Share Posted June 1, 2015 I am not sure what you asking. After I upload my old site to cpanel via file manager, then I went to cpanel and all shortcuts are disapear and I get this error. Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 1, 2015 Share Posted June 1, 2015 That's weird. Cpanel is working fine for me on both servers. It might be an issue with your account. I'll move this to customer service. Can you post your account username and domain please? Quote Link to comment Share on other sites More sharing options...
stergos5 Posted June 1, 2015 Author Share Posted June 1, 2015 Sure username is: stergos5domain: siteforsale.heliohost.org Well the mistake I did should be the cpanel files I replace with the old one.Can you complete delete this account stergos5 please?It seems I did several mistakes, the username I choose is also wrong.Sorry for the issues! Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2015 Share Posted June 1, 2015 Go here and delete your account. Once you've deleted the account, post back and I'll make sure the account is deleted completely: http://www.heliohost.org/home/support/scripts/delete Quote Link to comment Share on other sites More sharing options...
stergos5 Posted June 1, 2015 Author Share Posted June 1, 2015 Hello, I delete my account. Thank you so much. Quote Link to comment Share on other sites More sharing options...
Byron Posted June 1, 2015 Share Posted June 1, 2015 Looks like your site is completely deleted. You can register again whenever you want. Quote Link to comment Share on other sites More sharing options...
stergos5 Posted June 1, 2015 Author Share Posted June 1, 2015 (edited) Hello, I register again, I avoid the mistakes I did at first time, everything goes great unless MySQL databases on phpMyAdmin.After I create database and user with full priviledges, I restore my old database but when I attempt to go to phpMyAdmin to check the database if is restored succeful I face issues. When I go to phpMyAdmin I get this error: #2002 cannot login to the mysql server and I can not login. And my database is seems to not be restored on MySQL® Databases show zero bites.My username: stergos4 Any help please? Thanks in advance! update: as this is a new issue I have create new topic here: http://www.helionet.org/index/topic/21127-phpmyadmin-login-problem/ Thanks Edited June 2, 2015 by stergos5 Quote Link to comment Share on other sites More sharing options...
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