GuiltyPixel Posted March 14, 2015 Posted March 14, 2015 I cannot log into the cpanel using the login credentials I signed up with, and the password reset function isn't sending me a confirmation email. Client and server spam filtering didn't reject anything from this domain, and it's whitelisted anyway. user: gpixeldomain: guiltypixel.comhosted on stevie Quote
yashrs Posted March 14, 2015 Posted March 14, 2015 I can manually reset the password and mail it to the email address registered, do you want me to do this ? Also, just check whether you are entering your username all in small ( it is case-sensitive ). Quote
GuiltyPixel Posted March 14, 2015 Author Posted March 14, 2015 It was lower case, and yes, please reset it for me. That worked, thanks Yash. I'm good from here 1 Quote
goyolla Posted March 18, 2015 Posted March 18, 2015 I cannot login to my cpanel also and the reset password function seems not to be working Kindly reset it for me Quote
yashrs Posted March 18, 2015 Posted March 18, 2015 Please post the following information:Your cPanel username Your main domain The server that you are on Quote
goyolla Posted March 19, 2015 Posted March 19, 2015 Kindly see information below as requested cPanel Username: mskuliDomain: mskuli.tkServer: johnny Quote
yashrs Posted March 23, 2015 Posted March 23, 2015 Sorry, i had missed this post. I have manually reset your password and mailed it to the email you registered with. Quote
goyolla Posted March 23, 2015 Posted March 23, 2015 No problem. Thank you I have received and logged in successfully Quote
databei Posted March 27, 2015 Posted March 27, 2015 Hi, need help too cPanel Username: databeiDomain: dataharianbei.comServer: stevie Already follow link in email sent by reset pasword form but with no luck. Also checked my username not listed in inactive account. Quote
yashrs Posted March 27, 2015 Posted March 27, 2015 @databei I have manually reset your password and mailed it to the email you registered with. Quote
databei Posted March 27, 2015 Posted March 27, 2015 thanks yashrs. Already done. Very fast response. Keep this nice work. Quote
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