abdul Posted December 3, 2014 Share Posted December 3, 2014 Please help me my account is suspended and I just don't know why?Username: pakcricDomain: http://opendp.de.vu Looking forward for your reply and hope you unsuspend my account soon. Link to comment Share on other sites More sharing options...
Byron Posted December 3, 2014 Share Posted December 3, 2014 You were suspended for high server load for the 4th time. Usually 3 strikes in your out but you got another chance and it happened again. I'm sorry but I can't unsuspend your account again. Link to comment Share on other sites More sharing options...
abdul Posted December 3, 2014 Author Share Posted December 3, 2014 Please unsuspend it for the last time so meanwhile I can get a new web host. Last time I got suspended was almost a year ago. I have maintained my server load pretty well but I don't know why this happened again. I am very sorry about this and request you to please do me this favour. Please. Link to comment Share on other sites More sharing options...
Byron Posted December 3, 2014 Share Posted December 3, 2014 I'll escalate this to Krydos and maybe he can tell you what programs or files are overloading the server and you can disable those. I'll unsuspend your account as long as Krydos doesn't object. Link to comment Share on other sites More sharing options...
abdul Posted December 3, 2014 Author Share Posted December 3, 2014 Please do this quick. My site is inaccessible from last 16 hours :/ Link to comment Share on other sites More sharing options...
Krydos Posted December 3, 2014 Share Posted December 3, 2014 Yesterday your account used 122% more memory than the second highest memory usage account, and was fifth highest cpu usage. The day before that your account used 203% more memory than the second highest, and 112% more cpu load than the second highest. The day before that your account used 198% more memory than the second highest, and 140% more cpu load than the second highest. I could go on and on like this. Basically every day your account is the highest load on the server. Sure, Byron, if you want to unsuspend his account you can, or maybe just make a full backup for him. It's up to you. I don't have any issues with you being the nice guy, but my job is to keep the servers running as well as I can for the other thousands of users and there is no doubt in my mind that the Stevie is much better off without his massive amounts of load and overuse of memory. Link to comment Share on other sites More sharing options...
abdul Posted December 3, 2014 Author Share Posted December 3, 2014 Please Byron, please unsuspend my account. I want just a month more to find a good web host and shift my site. Actually I am a student and I have exams in this month so i will not be having time to do all this stuff in December. Its a request. Link to comment Share on other sites More sharing options...
Byron Posted December 3, 2014 Share Posted December 3, 2014 After reading what Krydos posted, I'm not willing to unsuspend your account. I will make a backup for you if you want. Link to comment Share on other sites More sharing options...
abdul Posted December 3, 2014 Author Share Posted December 3, 2014 Come on Byron. I am a very old customer of heliohost. Just unsuspend it for some time. Try to understand my situation. Link to comment Share on other sites More sharing options...
Byron Posted December 3, 2014 Share Posted December 3, 2014 I'm sorry but I can't. Your site just uses way too many resources. You had 3 chances to keep the load down and you didn't do anything about it. Would you like a backup of your site? Link to comment Share on other sites More sharing options...
abdul Posted December 3, 2014 Author Share Posted December 3, 2014 Obviously yes. Link to comment Share on other sites More sharing options...
Byron Posted December 3, 2014 Share Posted December 3, 2014 I sent you a PM with the link to your backup. Link to comment Share on other sites More sharing options...
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