sylvain Posted August 21, 2014 Posted August 21, 2014 Hi there When i access to my cpanel, i click from it the link webmail. After that i only see the option Squirrel Mail. Before it had 3 different webmail options. I dont remember there name, but i did not like the Squirrel mail options. Once into squirrel mail i simply click on the text link "compose" it open a new window with the formula to write some email. I enter correctly the informations, mail sender and other; after i click on the button "send". Poof an error message 550 apear saying cant send message. I have also tryed by test to send a simple text message to an address that exist that i know and it dont work. I have prefered the other mail that was not Squirrel mail. I wonder if i'm not the only person that have the same problems and dont like the Squirrel mail? I'm on the server: Stevie My address is:http://sylvain.heliohost.org Could you please also erase my post at:http://www.helionet....mail-error-550/ive notice in the text after having writen the message: "not for heliohost support" so i think its preferable the message here. Thank's for your help!
Byron Posted August 21, 2014 Posted August 21, 2014 The other 2 mail options have been removed on the Stevie server due to problems. Try sending another email from your squirrel mail and see if it still returns an error.
sylvain Posted August 21, 2014 Author Posted August 21, 2014 I have tryed again i see the same message error 550 saying:sylvain@sylvain.heliohost.org "dose not exist". It's strange? Specially i go to the website http://www.heliohost.org and enter my user name and password and i access to the cpanel. After i click on the text link webmail and i see my name and squirrel mail.I have tryed my other webmail account, it work no problem! If you have time, because i know you guys are a lot busy "i say when you want"; because i can still send message with the other account. So no need to rush. And please dont pressure your self. I write this simply because i do care for your self, and i know and understand that you are still peoples as i am; so please dont rush. Well i hope that peoples appreciate all of your self, as i do? It's always important to appreciate the peoples that surround us. I say it to my mother, my father, friends and others; my appreciations. Thank's for your time, i appreciate your self very much; and have a nice day! A+
Byron Posted August 21, 2014 Posted August 21, 2014 This support request is being escalated to our root admin.
Krydos Posted August 24, 2014 Posted August 24, 2014 Have you created the email address sylvain@sylvain.heliohost.org?
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