coplaypl Posted August 15, 2014 Share Posted August 15, 2014 I got the account suspended due to inactivity message over two weeks ago - I tried logging on - it kept telling me the password was not valid. I did the password reset (several times over the course of the last two weeks) - the site never accepts the new password I've been getting in the email. I know the front page of the HH website mentions a server being down - but really need to get into the account. Can somebody please help with this - I am not a tech person. Thanks. Quote Link to comment Share on other sites More sharing options...
yashrs Posted August 15, 2014 Share Posted August 15, 2014 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Quote Link to comment Share on other sites More sharing options...
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