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Posted

To whom it concerns,

I am trying to sign up for a new account using a subdomain from an account that I deleted 3 days ago :

paradigm-synergy.heliohost.org.

I attempted to sign up for a new account , and the initial sign up worked , but I got an e-mail indicating that there is a problem.

HelioHost Account Error

From no-reply no-reply@heliohost.org

 

Your hosting account at HelioHost has encountered an error during installation.

The error is:

 

Sorry, a DNS entry for paradigm-synergy.heliohost.org already exists, please

delete it first (from all servers in the DNS cluster).

 

Please visit http://www.heliohost...ipts/signup.php and try to signup

again.

 

Regards,

HelioHost Staff

I am in a "Catch 22" , because I already deleted that account.

Please

delete it first (from all servers in the DNS cluster).
for me.

Best regards.

Posted

The old domain was : paradigm-synergy.heliohost.org

& the old username was : Xnth.

It was on Johhny , but I wanted it on Stevie ,

so , I deleted the account , in order to make a new account & use that domain.

Thanks for your help.

ps : I posted in the other subforum , because I mistakenly thought

that all posts here had to be in one of the sub-subforums here.

Please delete the posting in the subforum 'Contac HelioNet'

Posted

OK

Thank you again.

-- Will try this morning -- it's 3 AM for us in the eastern US.

.

Maybe your sign up quota could be distributed throughout the day ; )

..

Also,

it seems like the www. gmx .com e-mail service doesn't accept your confirmation e-mails ;

I never got any for that account.

Their service is free , so you could sign up and perform the expriment.

...

Best regards.

Posted

I remember seeing a topic about gmx a while back...IIRC they block our mail as spam and are a known issue. I'd suggest you don't use them or you won't be able to do things like reset your password.

 

As for the quota...yeah, the 3am signup sucks. I'm US East Coast as well and had to do that back in 2011 when I made my account.

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