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Posted

Hi,

 

I want use a mail address using my domain name@mydomain.com, So I created an Email account in my cPanel menu.

 

but when I access the web mail using the mydomain.com/webmail and choose the RoundCube option, I get an Autentification error.

 

then I tryed to install RoundCube by my self using Softaculous , but I get every time an Database related error ( can't connect etc. )

 

 

PS:

*Other webmail SquirrelMail and Hord works fine, but I need to use RoundCube.

*I tried installing / accessing RoundCube at different times, making sure that the server it not overloaded.

 

Cheers.

Posted

Are you on Stevie? If so, Roundcube is currently not working. Both the copy in cPanel and copies installed yourself do not work due to the database issues that Stevie has been experiencing for the past 2 months. Your only choice if you're on Stevie is to use another mail client, unfortunately.

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