[Answered] Inactive Account Will Banning?

[MsGan]

I have use 000webhost recently, and I have about 1 month didn't login my account on 000webhost...

And the result, all everything inside my account deleted, and most problem is my domain unable modify to other ns server (or changing ip server...)

 

So... prevent this happen again, I have to asking admin/moderater/staff if I don't login my heliohost account, do my account will going expired?? or banned??

[wolstech]

It will become inactive if you don't log into cpanel for 30 days. If it becomes inactive, you can renew it using this script: http://www.heliohost.org/home/support/scripts/renew

 

If an account becomes inactive and you don't renew it, it will eventually get deleted for being inactive too long.

[MsGan]

hmmm..... so "if" I didn't login cpanel in 30 days and "if" I use that script to reactive my account, all everything will restore back include my registered domain??

[Ice IT Support]

Yes, that is correct.