erdiks Posted December 2, 2013 Posted December 2, 2013 username : erdiksserver : stevie Error from park wrapper: inspirecloth.com is already configured. Sorry, that domain is already setup (remove it from httpd.conf) domain => inspirecloth.com
erdiks Posted December 2, 2013 Author Posted December 2, 2013 not yet solved, byron. cpanel still shows the error.
Byron Posted December 2, 2013 Posted December 2, 2013 This support request is being escalated to our root admin.
Krydos Posted December 4, 2013 Posted December 4, 2013 Sorry, that domain is already owned by an account with the username soercorp.
erdiks Posted December 4, 2013 Author Posted December 4, 2013 haha, its funny. before, suddenly my domain has gone from my cpanel (i dont know why) and files too, and now its already owned by other. and heeeyyyy !!! my files are there http://soercorp.heliohost.org/inspireclothcom/ please, it is my files. I make sure that is my files, I can show you the old backup of domain inspirecloth.com to convince you that I was the owner of the domain. i want my files back :(/&--#62;
Byron Posted December 4, 2013 Posted December 4, 2013 my files are there http://soercorp.heliohost.org/inspireclothcom/ Is that your account?
erdiks Posted December 4, 2013 Author Posted December 4, 2013 it is my friend old account. that account have not been used.
Byron Posted December 5, 2013 Posted December 5, 2013 Well your friend has your domain parked on his site so that you can't use it. If you want to use the domain: "inspirecloth.com" he'll need to remove it from his account.
erdiks Posted December 5, 2013 Author Posted December 5, 2013 oke, please reset the password for account "soercorp" and send email with the new password. my friend forgot his cpanel password.
erdiks Posted December 6, 2013 Author Posted December 6, 2013 please FAST RESPONSE. please reset password for "soercorp" and send the new password to his email. thanks.
Krydos Posted December 9, 2013 Posted December 9, 2013 It looks like you figured out how to reactivate the account on your own. Have you managed to get logged in? If you need a password reset you can simply visit http://stevie.heliohost.org:2082/ and type your username in the aptly named "password reset" box. Let us know if you're having trouble resetting your password or getting logged in and we can provide further assistance.
erdiks Posted December 9, 2013 Author Posted December 9, 2013 ok, I have backups of my files. you need to know, when I remove the domain "inspirecloth.com" from the account "soercorp", appear a message "Error from park wrapper : sorry you dont control the domain inspirecloth.com ". like i said before on here >> http://www.helionet....dpost__p__98265 there is something wrong with your system. now, don't worry with my account and domain, i will using other hosting service, cause I've got backups of my files. thanks for supporting.Best Regards.Erdiks Erdi.
Krydos Posted December 11, 2013 Posted December 11, 2013 The reason that error comes up is because Byron deleted some of the inspirecloth.com records without checking whether that domain was owned by an account already. There is nothing wrong with the system. If you would like to host that domain on your account we can help you with that. Just let us know.
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