yasutake9 Posted November 2, 2013 Share Posted November 2, 2013 Hello. I've recently been trying to sign up for Johnny on HelioHost, but whenever I enter the data, including the captcha and forum username, and attempt to sign up, the following appears: "We're sorry, but an error was encountered during signup. Please try again later." I would really like to know how to get around this, and even though I know I can sign up for Stevie, I'm not willing to get up at oh-dark-hundred just to try to sign up. Help! Thanks, Yasutake9 Link to comment Share on other sites More sharing options...
Krydos Posted November 3, 2013 Share Posted November 3, 2013 It looks like you already have an account and the creation system is denying you a second account. Does the username hhost45 with domain http://julian.heliohost.org/ created and last logged in to on August 6th, 2013 sound familiar to you? If so you can reactivate your existing account by using this link http://www.heliohost.org/home/support/scripts/renew Link to comment Share on other sites More sharing options...
yasutake9 Posted November 3, 2013 Author Share Posted November 3, 2013 Hmm... nope. Could you please delete that account? I don't know what the password could possibly be. Link to comment Share on other sites More sharing options...
Ice IT Support Posted November 3, 2013 Share Posted November 3, 2013 That account has been deleted. Link to comment Share on other sites More sharing options...
Recommended Posts