marijan95 Posted November 2, 2013 Posted November 2, 2013 USERNAME: marcagSERVER: StevieDOMAIN: N/A - can't remember due to not using the hosting service for a long time. Might be "gaming-plus.eu.org". Greetings, I was trying to make a new account at Johnny yesterday but it seemed to block me doing so. Today I found out I already had an account with HelioHost and tried to reset it's password although it has said that it is suspended. Now, what bothers me is that I haven't been active for a very long period and haven't used the hosting service.As of now, I am trying to get my account working here in order to have my gaming community's website and forum up and running. Basically, the forum will be used for discussions and the website will be used as UCP (User Control Panel) which is connected to a MySQL database and gathers informations from players on the gaming server (which is hosted on a different host). Do I have a possibility to have my hosting service back or I seem to be banned from using the free services? Kind regards, marijan95.
Byron Posted November 2, 2013 Posted November 2, 2013 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
Krydos Posted November 2, 2013 Posted November 2, 2013 If you're curious, the last time you logged in was December 2nd, 2012.
marijan95 Posted November 2, 2013 Author Posted November 2, 2013 Thanks a bunch fellas! Yeah, it indeed was long time ago.
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