mkk Posted September 10, 2013 Posted September 10, 2013 Hi there, already directly after signing up I noticed that I have not received any confirmation email.Somehow, I was nevertheless able to log in to cPanel.Well, today I cannot log in and still cannot receive emails from you. Hence, I cannot receive a new password.My username is mkk (the same as here). Any idea?
Byron Posted September 10, 2013 Posted September 10, 2013 Your account was suspended for having too many (9) cron jobs. Your only allowed 2 cron runs per day. Okay I've unsuspended your account. Please keep the cron jobs to 2 per day.
mkk Posted September 11, 2013 Author Posted September 11, 2013 Thank you! I thought starting more crons than allowed is not possible... rather than ending up with a locked account. So, my account is unlocked but I still do not receive any emails on my German email accounts. In fact, I haven't receiven one email from you!
Ice IT Support Posted September 11, 2013 Posted September 11, 2013 Sometimes the system catches it, and sometimes it doesn't. I have sent a test email to the address registered with your account, which bounced back instantaneously. It looks like it could be on our end, so I have notified the admins.
mkk Posted September 11, 2013 Author Posted September 11, 2013 Thanks. Without getting notifications from cron, it's impossible to get an idea about why the script is not working properly... at least for me.I don't even know if it's started at all...
Krydos Posted September 11, 2013 Posted September 11, 2013 Thanks for bringing this issue to our attention. I have sent an email to the address that your created your hosting account with. Did you receive it?
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