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[Inactive] Ftps (Ftp + Tls)

mazix

By mazix
in Customer Service

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mazix Newbie

mazix

Posted
Posted

PASV Ftp isn't working from Filezilla client to Heliohost Ftp svr.

Control connection (client to svr tcp 21) works but data connection (client to svr, tcp random ports (37291-->16725)) gets no ack / response.

Filezilla is configured to make this session with explicit Ftps (Ftp + Tls).

 

Presumeably Heliohost supports Ftp + Tls because the Ftp configuration guidance states "FTP & explicit FTPS port: 21" :

Manual Settings
FTP username: [b]champ1@mazix.heliohost.org[/b]
FTP server: [b]ftp.mazix.heliohost.org[/b]
FTP & explicit FTPS port: [b]21[/b]

 

Outbound high Tcp ports are open on local (client and network) firewalls ; it's not a local firewall issue.

So, why doesn't the data connection work with Ftp + Tls ???

 

Only similar forum thread about Ftps was from 2011 : http://www.helionet....?showtopic=8599

No resolution there of the Ftps failure problem ; the OP just reverted to standard Ftp.

 

Data connection works Ok with standard Ftp (without tls) ...

No. Time Source Destination Protocol Length Info

20 1.215407000 192.168.2.127 64.62.211.131 TCP 74 35163 > 21 [PSH, ACK] Seq=52 Ack=401 Win=15616 Len=8 TSval=173285309 TSecr=3948722504

21 1.284614000 64.62.211.131 192.168.2.127 TCP 96 21 > 35163 [PSH, ACK] Seq=401 Ack=60 Win=5888 Len=30 TSval=3948722577 TSecr=173285309

22 1.286309000 192.168.2.127 64.62.211.131 TCP 72 35163 > 21 [PSH, ACK] Seq=60 Ack=431 Win=15616 Len=6 TSval=173285326 TSecr=3948722577

23 1.392264000 64.62.211.131 192.168.2.127 TCP 115 21 > 35163 [PSH, ACK] Seq=431 Ack=66 Win=5888 Len=49 TSval=3948722683 TSecr=173285326

24 1.394189000 192.168.2.127 64.62.211.131 TCP 72 35163 > 21 [PSH, ACK] Seq=66 Ack=480 Win=15616 Len=6 TSval=173285353 TSecr=3948722683

25 1.397891000 192.168.2.127 64.62.211.131 TCP 74 58606 > 13072 [sYN] Seq=0 Win=14520 Len=0 MSS=1452 SACK_PERM=1 TSval=173285354 TSecr=0 WS=2

26 1.495906000 64.62.211.131 192.168.2.127 TCP 74 13072 > 58606 [sYN, ACK] Seq=0 Ack=1 Win=5792 Len=0 MSS=1452 SACK_PERM=1 TSval=3948722789 TSecr=173285354 WS=128

27 1.495982000 192.168.2.127 64.62.211.131 TCP 66 58606 > 13072 [ACK] Seq=1 Ack=1 Win=14520 Len=0 TSval=173285379 TSecr=3948722789

28 1.523899000 64.62.211.131 192.168.2.127 TCP 66 21 > 35163 [ACK] Seq=480 Ack=72 Win=5888 Len=0 TSval=3948722816 TSecr=173285353

29 1.576659000 64.62.211.131 192.168.2.127 TCP 96 21 > 35163 [PSH, ACK] Seq=480 Ack=72 Win=5888 Len=30 TSval=3948722869 TSecr=173285353

30 1.615285000 192.168.2.127 64.62.211.131 TCP 66 35163 > 21 [ACK] Seq=72 Ack=510 Win=15616 Len=0 TSval=173285409 TSecr=3948722869

31 1.755920000 64.62.211.131 192.168.2.127 TCP 287 13072 > 58606 [PSH, ACK] Seq=1 Ack=1 Win=5888 Len=221 TSval=3948723048 TSecr=173285379

32 1.755992000 192.168.2.127 64.62.211.131 TCP 66 58606 > 13072 [ACK] Seq=1 Ack=222 Win=15592 Len=0 TSval=173285444 TSecr=3948723048

33 1.759572000 64.62.211.131 192.168.2.127 TCP 66 13072 > 58606 [FIN, ACK] Seq=222 Ack=1 Win=5888 Len=0 TSval=3948723048 TSecr=173285379

34 1.761310000 192.168.2.127 64.62.211.131 TCP 66 58606 > 13072 [FIN, ACK] Seq=1 Ack=223 Win=15592 Len=0 TSval=173285445 TSecr=3948723048

35 1.767077000 64.62.211.131 192.168.2.127 TCP 108 21 > 35163 [PSH, ACK] Seq=510 Ack=72 Win=5888 Len=42 TSval=3948723048 TSecr=173285409

36 1.767138000 192.168.2.127 64.62.211.131 TCP 66 35163 > 21 [ACK] Seq=72 Ack=552 Win=15616 Len=0 TSval=173285446 TSecr=3948723048

37 1.836654000 64.62.211.131 192.168.2.127 TCP 66 13072 > 58606 [ACK] Seq=223 Ack=2 Win=5888 Len=0 TSval=3948723129 TSecr=173285445

51 7.075295000 192.168.2.127 64.62.211.131 TCP 66 35163 > 21 [FIN, ACK] Seq=72 Ack=552 Win=15616 Len=0 TSval=173286774 TSecr=3948723048

52 7.151838000 64.62.211.131 192.168.2.127 TCP 79 21 > 35163 [PSH, ACK] Seq=552 Ack=73 Win=5888 Len=13 TSval=3948728443 TSecr=173286774

53 7.151913000 192.168.2.127 64.62.211.131 TCP 54 35163 > 21 [RST] Seq=73 Win=0 Len=0

 

But, doesn't work with ftp + tls.

No. Time Source Destination Protocol Length Info

42 8.082758000 192.168.2.127 64.62.211.131 TCP 327 34941 > 21 [PSH, ACK] Seq=886 Ack=2492 Win=21376 Len=261 TSval=172876356 TSecr=3947086687

43 8.157563000 64.62.211.131 192.168.2.127 TCP 135 21 > 34941 [PSH, ACK] Seq=2492 Ack=1147 Win=11264 Len=69 TSval=3947086766 TSecr=172876356

44 8.158045000 192.168.2.127 64.62.211.131 TCP 279 34941 > 21 [PSH, ACK] Seq=1147 Ack=2561 Win=21376 Len=213 TSval=172876375 TSecr=3947086766

45 8.229019000 64.62.211.131 192.168.2.127 TCP 135 21 > 34941 [PSH, ACK] Seq=2561 Ack=1360 Win=12288 Len=69 TSval=3947086837 TSecr=172876375

46 8.234438000 192.168.2.127 64.62.211.131 TCP 263 34941 > 21 [PSH, ACK] Seq=1360 Ack=2630 Win=21376 Len=197 TSval=172876394 TSecr=3947086837

47 8.309626000 64.62.211.131 192.168.2.127 TCP 151 21 > 34941 [PSH, ACK] Seq=2630 Ack=1557 Win=13312 Len=85 TSval=3947086918 TSecr=172876394

48 8.311379000 192.168.2.127 64.62.211.131 TCP 295 34941 > 21 [PSH, ACK] Seq=1557 Ack=2715 Win=21376 Len=229 TSval=172876413 TSecr=3947086918

49 8.316885000 192.168.2.127 64.62.211.131 TCP 74 37291 > 16725 [sYN] Seq=0 Win=14520 Len=0 MSS=1452 SACK_PERM=1 TSval=172876415 TSecr=0 WS=2

50 8.420653000 64.62.211.131 192.168.2.127 TCP 66 21 > 34941 [ACK] Seq=2715 Ack=1786 Win=14464 Len=0 TSval=3947087029 TSecr=172876413

53 9.315988000 192.168.2.127 64.62.211.131 TCP 74 37291 > 16725 [sYN] Seq=0 Win=14520 Len=0 MSS=1452 SACK_PERM=1 TSval=172876665 TSecr=0 WS=2

56 11.320058000 192.168.2.127 64.62.211.131 TCP 74 37291 > 16725 [sYN] Seq=0 Win=14520 Len=0 MSS=1452 SACK_PERM=1 TSval=172877166 TSecr=0 WS=2

60 15.327996000 192.168.2.127 64.62.211.131 TCP 74 37291 > 16725 [sYN] Seq=0 Win=14520 Len=0 MSS=1452 SACK_PERM=1 TSval=172878168 TSecr=0 WS=2

Krydos Grand Master

Krydos

Posted
Posted

If you don't want to use FTP because of security concerns, and can't figure out how to get FTPS working, why not use SFTP on port 1373?

mazix Newbie

mazix

Posted
  • Author
Posted
If you don't want to use FTP because of security concerns, and can't figure out how to get FTPS working, why not use SFTP on port 1373?

 

Sftp works Ok but you only / must access the main hosting account shell, ie all folders.

I need to have sub accounts - like Ftp accounts - with different default / root directories ... and a secure prootocol for users to get / put files.

Krydos Grand Master

Krydos

Posted
Posted

Ok, I finally got around to testing some of this stuff for you. Yes, SFTP only works for the root FTP account so that won't work for you.

 

I set up a FTP account that only has access to one subdirectory, and successfully connected to it with FTP protocol with TLS. I tested this on both Johnny and Stevie. Here are some example settings that work with Filezilla. Just replace the portions in <> with your information:

 

Host: ftp.<domain>.heliohost.org

Port: 21

Protcol: FTP

Encryption: Require explicit FTP over TLS

Logon type: Normal

User: <ftpusername>@<domain>.heliohost.org

Password: <ftppassword>

 

The first time you connect there will be a popup asking if you want to trust the self-signed SSL certificate.

 

Let us know if you're still having trouble connecting to FTPS.

mazix Newbie

mazix

Posted
  • Author
Posted

With Filezilla debug setting at 'verbose' :

 

Status: Resolving address of ftp.mazix.heliohost.org

Status: Connecting to 64.62.211.131:21...

Status: Connection established, waiting for welcome message...

Trace: CFtpControlSocket::OnReceive()

Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

Response: 220-You are user number 14 of 20 allowed.

Response: 220-Local time is now 22:45. Server port: 21.

Response: 220-This is a private system - No anonymous login

Response: 220 You will be disconnected after 2 minutes of inactivity.

Trace: CFtpControlSocket::SendNextCommand()

Command: AUTH TLS

Trace: CFtpControlSocket::OnReceive()

Response: 234 AUTH TLS OK.

Status: Initializing TLS...

Trace: CTlsSocket::Handshake()

Trace: CTlsSocket::ContinueHandshake()

Trace: CTlsSocket::ContinueHandshake()

Trace: CTlsSocket::ContinueHandshake()

Trace: CTlsSocket::ContinueHandshake()

Trace: TLS Handshake successful

Trace: Cipher: AES-128-CBC, MAC: SHA1

Status: Verifying certificate...

Trace: CFtpControlSocket::SendNextCommand()

Command: USER champ1@mazix.heliohost.org

Status: TLS/SSL connection established.

Trace: CFtpControlSocket::OnReceive()

Response: 331 User champ1@mazix.heliohost.org OK. Password required

Trace: CFtpControlSocket::SendNextCommand()

Command: PASS ******

Trace: CFtpControlSocket::OnReceive()

Response: 230 OK. Current restricted directory is /

Trace: CFtpControlSocket::SendNextCommand()

Command: PBSZ 0

Trace: CFtpControlSocket::OnReceive()

Response: 200 PBSZ=0

Trace: CFtpControlSocket::SendNextCommand()

Command: PROT P

Trace: CFtpControlSocket::OnReceive()

Response: 200 Data protection level set to "private"

Status: Connected

Trace: CFtpControlSocket::ResetOperation(0)

Trace: CControlSocket::ResetOperation(0)

Status: Retrieving directory listing...

Trace: CFtpControlSocket::SendNextCommand()

Trace: CFtpControlSocket::ChangeDirSend()

Command: PWD

Trace: CFtpControlSocket::OnReceive()

Response: 257 "/" is your current location

Trace: CFtpControlSocket::ResetOperation(0)

Trace: CControlSocket::ResetOperation(0)

Trace: CFtpControlSocket::ParseSubcommandResult(0)

Trace: CFtpControlSocket::ListSubcommandResult()

Trace: CFtpControlSocket::SendNextCommand()

Trace: CFtpControlSocket::TransferSend()

Command: TYPE I

Trace: CFtpControlSocket::OnReceive()

Response: 200 TYPE is now 8-bit binary

Trace: CFtpControlSocket::TransferParseResponse()

Trace: CFtpControlSocket::SendNextCommand()

Trace: CFtpControlSocket::TransferSend()

Command: PASV

Trace: CFtpControlSocket::OnReceive()

Response: 227 Entering Passive Mode (64,62,211,131,252,181)

Trace: CFtpControlSocket::TransferParseResponse()

Trace: CFtpControlSocket::SendNextCommand()

Trace: CFtpControlSocket::TransferSend()

Command: MLSD

Error: Connection timed out

Trace: CFtpControlSocket::ResetOperation(2114)

Trace: CControlSocket::ResetOperation(2114)

Trace: CFtpControlSocket::ResetOperation(2114)

Trace: CControlSocket::ResetOperation(2114)

Error: Failed to retrieve directory listing

  • 2 weeks later...
mazix Newbie

mazix

Posted
  • Author
Posted

http://www.helionet....dpost__p__92025

> Posted 14 May 2013 - 12:50 PM

> What do you need the ftpd logs for?

 

Since previous topic was marked solved and closed, I have to ask via private message ...

oops ... can't contact via message either ...

The following errors were found

The member Krydos cannot receive any new messages

This personal message has not been sent

 

So, start a new thread.

 

----------

 

Would ftpd log show attempted but failed Ftp data connections ?

Need some evidence at the server end to show why the Ftp data connections fail.

Shinryuu Newbie

Shinryuu

Posted
Posted

Have you considered checking firewall settings on your network?

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