[Solved] Suspended: Thejak33

[thejak33]

Your account was suspended for the following reason: Malware. 1 file(s). Perl.Small FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

 

I can't download my backup site, because its too large..

can you help me to tell the infected file name and location?

thx.

 

 

EDIT :

now i can't login to my cpanel

Edited April 19, 2013 by thejak33

[Krydos]

Your account was resuspended for failure to take care of the malware problem during your allotted 24 hour period. The offending files have been deleted, and your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.