[Solved] Suspended: Aswenger

[rdm_tcmi]

a. HelioHost username == aswenger

b. HelioHost server == Stevie

c. HelioHost main domain == ardymswenger.heliohost.org

 

If it's still possible, please UN-Suspend this hosting account, so that I can backup its data.

 

Thanks,

"rdm_tcmi"

[Krydos]

Just posting first to verify that you're now willing for the account rdmtcmi to be suspended so that the account aswenger can be unsuspended?

[Shinryuu]

The account rdmtcmi has been suspended, and aswenger unsuspended. Let us know when you're done backing up your account so we can reverse the suspensions.Sorry Krydos, the suspension was already going through when you posted your reply.

[Krydos]

Sorry Krydos, the suspension was already going through when you posted your reply.

Doesn't matter to me very much either way.

[rdm_tcmi]

Okay,

 

Account "rdmtcmi" has indeed been RE-Suspended.

 

BUT, account "aswenger" is NOT UN-Suspended.

 

The WebSite at http://aswenger.heliohost.org still shows "HELIOHOST ACCOUNT SUSPENDED", PLUS I canNOT Log-into that account's cPanel (it responds with "Login Attempt Failed!").

 

Thanks again, in-advance.

 

"rdm_tcmi"

[Shinryuu]

aswenger- Last login: 2013-01-15

 

I'd appreciate it if you stopped typing in broken caps, like any normal human being I read that as yelling, and I don't like being yelled at when I'm offering to help you. Now reactivate your account via the renew script, clear your cache, and grab a backup of the account.

[rdm_tcmi]

Shinryuu,

 

account "aswenger" is now unsuspended & working again -- thanks!!!

 

also -- no more caps, ever.

 

(fyi: i used caps not to "shout", but rather to simply & effectively draw attention to the important points that i wanted to ensure would not inadvertently go unnoticed somehow. perhaps underlining or italicizing critical words would more clearly convey my actual intent.)

 

thanks again.

 

"rdm_tcmi"

 

[Shinryuu]

The account aswenger has been suspended and rdmtcmi has been unsuspended. If you still see the account suspended page try clearing your cache.

[rdm_tcmi]

Unfortunately, there has been a misunderstanding.

 

Indeed (as I had requested), account "aswenger" was un-suspended (and account "rdmtcmi" suspended) for a while late last evening (my time). However, I did not make my backup of that account's data at that time, because it was late and I was tired, and I needed to finish dealing with several more immediate issues. I was going to make the backup this morning.

 

However, I now see that account "aswenger" has indeed already been re-suspended (and account "rdmtcmi" again un-suspended), before I could make my backup.

 

Please un-suspend account "aswenger" (and temporarily suspend account "rdmtcmi") so that I can backup that account's data.

 

Thanks,

"rdm_tcmi"

[Shinryuu]

Done, sorry about that, figured when you had posted you'd done the backup.