use56420 Posted March 5, 2013 Share Posted March 5, 2013 . Quote Link to comment Share on other sites More sharing options...
Krydos Posted March 5, 2013 Share Posted March 5, 2013 Please post the following information:Your cPanel usernameYour current main domainThe server that you are onThe domain you are trying to add Quote Link to comment Share on other sites More sharing options...
use56420 Posted March 6, 2013 Author Share Posted March 6, 2013 . Quote Link to comment Share on other sites More sharing options...
Krydos Posted March 6, 2013 Share Posted March 6, 2013 Ok, your shared IP for that account is 216.218.192.170. So just follow these steps to set up external DNS.Create an A record on the DNS servers with the value that matches your account's shared IP address.Use http://www.heliohost.org/home/support/scripts/domain to change your domain to the one that you are trying to add. This tool will fail if you already have the domain added as a parked or addon domain.Wait 24 hours for the queued page to go away. If you did everything right it should start working. Quote Link to comment Share on other sites More sharing options...
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