MabZiCLe Posted March 5, 2013 Posted March 5, 2013 a. mabzicleb. stevie serverc. mabzicle.heliohost.org Good day admin: i thought i reactivated my account the last time because i already visited and accessed it on my android phone.. thank you for the re-consideration. -mabzicle
Shinryuu Posted March 5, 2013 Posted March 5, 2013 Your account was suspended for the following reason: Malware. 2 file(s). PHP.Symlink-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
MabZiCLe Posted March 6, 2013 Author Posted March 6, 2013 not again with malware..tsk.. o.O, but i have special request...can you do all the cleaning stuff? i dont have any idea on such things..like my previous one, they just cleaned and deleted those files.. thank you..
Krydos Posted March 6, 2013 Posted March 6, 2013 Each account is responsible for keeping their own files clean and malware free. If you would like a hint as to which files are the problem just ask and we can post the path and filename. We don't post the path and filename by default because most users are capable of finding their own malware and posting paths and filenames can sometimes cause their site to become even more vulnerable. If you don't want to clean your account it will be suspended again 24 hours after the timestamp on Shinryuu's post, or about 13 hours from the time of my post.
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