fbsocial Posted January 11, 2013 Share Posted January 11, 2013 a. your HelioHost usernamefbsocial b. the server your account is onstevie c. your HelioHost main domainfb-social.info Link to comment Share on other sites More sharing options...
Tjoene Posted January 11, 2013 Share Posted January 11, 2013 Sorry, but I can't unsuspend your account for the following reason: Malware. Do not unsuspend. You'll need to wait for an admin to take a look into this. Link to comment Share on other sites More sharing options...
fbsocial Posted January 11, 2013 Author Share Posted January 11, 2013 Okay, it was unsuspended before for me to backup and scan the files on the file manager, and I have scanned and detected the malware, help me unsuspend it so I can delete the corrupted file Link to comment Share on other sites More sharing options...
fbsocial Posted January 12, 2013 Author Share Posted January 12, 2013 hello, it hasn't been unsuspended! Link to comment Share on other sites More sharing options...
Ice IT Support Posted January 12, 2013 Share Posted January 12, 2013 An admin will remove the files for you, then unsuspend your account. Please be patient. Link to comment Share on other sites More sharing options...
Krydos Posted January 12, 2013 Share Posted January 12, 2013 Your account was resuspended for failure to take care of the malware problem during your allotted 24 hour period. The offending files have been deleted, and your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. 1 Link to comment Share on other sites More sharing options...
fbsocial Posted January 12, 2013 Author Share Posted January 12, 2013 Thank you so much! You guys are the best!!! Link to comment Share on other sites More sharing options...
Recommended Posts