page417 Posted December 28, 2012 Share Posted December 28, 2012 A) page417 JohnnyC) its a godaddy domain, www.bacypaa.org I signed up with Johnny on 26th of December. I am unable to log in to Cpanel, and when I check the status of the account I don't get any "In Queue" reference. I get a reference that the account may already be setup and to delete my Cache (which I have done). This may be do to the Johnny server issues, but I didn't want to slip between the cracks. This may be a "strange error". Please let me know what I need to do to access the Cpanel and get started. Thank you,Casey I may also want to be on Stevie instead of Johnny as I will be hosting a very simple web page. Is there anyway to change my registration? I think I may want to be on Stevie instead of Johnny, as the web page I am running is very simple and will not require any of the advanced features of Johnny. Is there any way to switch servers? Link to comment Share on other sites More sharing options...
Krydos Posted December 28, 2012 Share Posted December 28, 2012 Your domain is not hosted on our servers. If you wish to host http://bacypaa.org/ on our servers the easiest way is to log into your registrar and set the nameservers to ns1.heliohost.org and ns2.heliohost.org. Once you have done this it can take a few hours to a few days depending on your registrar but you can check what they are currently showing up as with this link http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=bacypaa.org&rec=NS Your domain doesn't need to be working to log into your account. Just go to http://heliohost.org/ and log in using your username and password. This way you can get your files all uploaded and ready to go before you move the domain over. If you'd like to move your account from one server to the other you can follow the instructions in this wiki document http://wiki.helionet.org/Moving_your_account Link to comment Share on other sites More sharing options...
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