[Solved] Stevie Control Panel Down?

[fonehelp]

Hi

I haven't been able to reach it, yesterday or today (my site appears OK).

The Heliohost main page accepts my password but then times out, as does my direct link.

I've read all about the disc errors but don't see anything on cpanel.

When will it be back?

Mike

[Tjoene]

Have you tried to clear your cache?

cPanel seems to be working for me.

[Krydos]

Yeah, Stevie cPanel is working fine. It sounds like you may have port 2082 blocked in your firewall. Does this link work for you to login? It uses port 80 instead of port 2082.

 

http://cpanel.fonehelp.heliohost.org/

[mike_fonehelp]

You were right about ports, Krydos.

My workplace firewall had been changed.

I've been "in", done a backup, and updated my site.

I haven't been able to reply because I lost my password (helionet, not heliohost) for fonehelp and, after numerous attempts, got no reset confirmation emails.

So, I registered mike_fonehelp and the confirmation email pinged in immediately!

 

I wonder if an admin could check the email address for fonehelp @ helionet and see if it's different from mike_fonehelp's or fonehelp @ heliohost?

[Krydos]

I wonder if an admin could check the email address for fonehelp @ helionet and see if it's different from mike_fonehelp's or fonehelp @ heliohost?

Your hosting account and your mike_fonehelp forum account use the same email address. Your fonehelp forum account uses a different one.