notrick Posted December 15, 2012 Share Posted December 15, 2012 Sorry but before I was able to remove the files, you suspended my account again Kindly keep it open for few days or atleast allow me to login to cpanel... Link to comment Share on other sites More sharing options...
Shinryuu Posted December 16, 2012 Share Posted December 16, 2012 The idea is if you ask for an unsuspension you should be ready to deal with what caused the unsuspension. Hosting malware puts the service at risk of being blacklisted and having the servers unplugged from the internet, so the 24-hrs are non-negotiable. Now you'll have to wait for an admin to get around to finding and removing the offending files manually before they unsuspend your account. Link to comment Share on other sites More sharing options...
Krydos Posted December 16, 2012 Share Posted December 16, 2012 Your account was resuspended for failure to take care of the malware problem during your allotted 24 hour period. The offending files have been deleted, and your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Link to comment Share on other sites More sharing options...
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