stecy Posted December 14, 2012 Share Posted December 14, 2012 stecystecy.heliohost.orgstevie I don't really understand why my account is suspended. Could you activate it please. Link to comment Share on other sites More sharing options...
Byron Posted December 14, 2012 Share Posted December 14, 2012 Reason for suspension: Malware. 1 file(s). Trojan.PHP-43 FOUND I've unsuspended your account and you need to remove those files in question. If those files are not removed, you'll be suspended again. Link to comment Share on other sites More sharing options...
stecy Posted December 14, 2012 Author Share Posted December 14, 2012 I've found and deleted the file. I cannot figure out how this file has been added to my website since i didn't add it myself? Thank you. Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2012 Share Posted December 14, 2012 This still hasn't fully been taken care of. Don't forget to remove any backup files containing the malware or remove the malware files from your backups. Link to comment Share on other sites More sharing options...
stecy Posted December 14, 2012 Author Share Posted December 14, 2012 It should be ok now, I just trashed all my backups. Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2012 Share Posted December 14, 2012 Trashing them actually just moves them to the folder called .trash, but I permanently deleted the backup that was in the trash that was still causing you issues still. Thank you for taking care of this. Your account is showing up as clean now. Link to comment Share on other sites More sharing options...
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