aisoftsolution Posted December 12, 2012 Share Posted December 12, 2012 cPanel username : mitracurrent main domain : mitra.heliohost.orgserver : stevienew domain : aisoftsolution.combecause i can't change main domain manually in http://www.heliohost.org/home/support/scripts/delete thanks before for your advance sorry for the correction, i can't change main domain manually in http://heliohost.org/home/support/scripts/domain Link to comment Share on other sites More sharing options...
Byron Posted December 12, 2012 Share Posted December 12, 2012 How long ago did you try changing the domain name using the heliohost domain name script? If it hasn't been over 24 hours, then you just need to give it some time. Link to comment Share on other sites More sharing options...
aisoftsolution Posted December 14, 2012 Author Share Posted December 14, 2012 it's over 24 hours since i change to my new domainbut it still no change... please for the admin to change main domainas above information... Link to comment Share on other sites More sharing options...
Byron Posted December 14, 2012 Share Posted December 14, 2012 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted December 14, 2012 Share Posted December 14, 2012 Your main domain has been changed. The reason you were having trouble changing it yourself was because there were remnants of your old account still in the system. Link to comment Share on other sites More sharing options...
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