Mvdssel Posted November 22, 2012 Share Posted November 22, 2012 username: mvdsselaccount is on: steviemain domain: http://www.kapittelkappers.cu.cc I was suspended for Malware (2 files) Heuristics.Phishing.Email.SpoofedDomain. I therefor deleted the files in my mail_map and reuploaded the site. Since I'm suspended again, I suppose that didn't helped. Next I took my latest backup I had (coudn't download a new one, suspended) and scanned it using the AVG scanner, but it didn't found any threats. So either my latest backup didn't contain the malware, or something went wrong? If you can unsuspend me once more I'll download a fresh backup, and scan that. But I would hardly think there is malware on my site since it is still under construction. Link to comment Share on other sites More sharing options...
Ice IT Support Posted November 23, 2012 Share Posted November 23, 2012 The reason is:Malware. Do not unsuspend.We will have to wait for the admin who suspended you to respond to this. Link to comment Share on other sites More sharing options...
Mvdssel Posted November 23, 2012 Author Share Posted November 23, 2012 I cleared my browser cache, but still can't login to cpanel or view my website (www.kapittelkappers.cu.cc). Link to comment Share on other sites More sharing options...
Shinryuu Posted November 23, 2012 Share Posted November 23, 2012 It's still suspended. Link to comment Share on other sites More sharing options...
Krydos Posted November 23, 2012 Share Posted November 23, 2012 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Link to comment Share on other sites More sharing options...
Mvdssel Posted November 24, 2012 Author Share Posted November 24, 2012 I post this to tell that I have downloaded a complete backup from cpanel, scanned it using avg anti-virus and that it didn't found any threads. Is there anything else I can do to prevent my account from being resuspended again? Thanks Link to comment Share on other sites More sharing options...
Krydos Posted November 24, 2012 Share Posted November 24, 2012 You used up the entire 24 hour period to take care of this yourself so the infected files have already been removed. To prevent your account from being suspended again you can make sure your files are all clean before uploading them. Link to comment Share on other sites More sharing options...
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