cdgr Posted October 8, 2012 Posted October 8, 2012 I have been unable to either login to cpanel, or use ftp or even view my web page for over a week. Server is johnny and I want to change to stevie, but the system doesn't even recognise my login details now! domain: centraldgr.com
Shinryuu Posted October 8, 2012 Posted October 8, 2012 Your site is up, just checked, am a tad confused though, your cPanel links: cpanel.centraldgr.com and centraldgr.com/cpanel redirect to 000webhost.. did you change hosting services?
cdgr Posted October 8, 2012 Author Posted October 8, 2012 I had to redirect name servers to an old host account that's still active as I cannot have my site down for periods of up to a week! The server stevie would be my choice, but that doesn't look likely now! It is funny that you can login to my cpanel, but I cannot as my password is being refused. I tried getting a password reset, but no emails received after 3 attempts!!!
cdgr Posted October 8, 2012 Author Posted October 8, 2012 Still cannot access cpanel, and reset email is not being received. 5 attempts now.
Krydos Posted October 9, 2012 Posted October 9, 2012 Since the server is offline it won't be able to send emails to you no matter how many times you request a password reset. I'm a little confused how you have been resetting your password anyways because the reset password page is offline. If you've been using the password reset box at http://stevie.heliohost.org:2082/ then that only resets passwords for accounts located on Stevie. http://johnny.heliohost.org:2082/ would reset passwords for accounts located on Johnny if it was online.
cdgr Posted October 13, 2012 Author Posted October 13, 2012 On 9th October I was told my account on johnny had been deleted, and that I could set a new one up on stevie (which I prefer). Problem is, when I try to set up a new account on stevie it keeps saying my domain already exists. Domain is centraldgr.com (old server johnny), User name: cdgr
Shinryuu Posted October 13, 2012 Posted October 13, 2012 centraldgr.com is still up on 000webhost. http://byrondallas.heliohost.org/tools/whois/index.php?domain=centraldgr&ext=com&show_raw=1
cdgr Posted October 15, 2012 Author Posted October 15, 2012 FTP Working fine, and files uploaded. Cpanel login working fine, and emails set. Just waiting for the Account Queued message to disappear now. Thanks for assistance!
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