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Posted

I have been unable to either login to cpanel, or use ftp or even view my web page for over a week. Server is johnny and I want to change to stevie, but the system doesn't even recognise my login details now! domain: centraldgr.com

Posted

Your site is up, just checked, am a tad confused though, your cPanel links: cpanel.centraldgr.com and centraldgr.com/cpanel redirect to 000webhost.. did you change hosting services?

Posted

I had to redirect name servers to an old host account that's still active as I cannot have my site down for periods of up to a week! The server stevie would be my choice, but that doesn't look likely now!

 

It is funny that you can login to my cpanel, but I cannot as my password is being refused. I tried getting a password reset, but no emails received after 3 attempts!!!

Posted

Since the server is offline it won't be able to send emails to you no matter how many times you request a password reset. I'm a little confused how you have been resetting your password anyways because the reset password page is offline. If you've been using the password reset box at http://stevie.heliohost.org:2082/ then that only resets passwords for accounts located on Stevie. http://johnny.heliohost.org:2082/ would reset passwords for accounts located on Johnny if it was online.

Posted

On 9th October I was told my account on johnny had been deleted, and that I could set a new one up on stevie (which I prefer). Problem is, when I try to set up a new account on stevie it keeps saying my domain already exists. Domain is centraldgr.com (old server johnny), User name: cdgr

Posted

FTP Working fine, and files uploaded. Cpanel login working fine, and emails set. Just waiting for the Account Queued message to disappear now. Thanks for assistance!

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