bdistler Posted July 1, 2012 Posted July 1, 2012 when I try try to download a folder for backup using FileZillamy IP is pinned to your firewall why is it I can not download my files from my account ?
wolstech Posted July 4, 2012 Posted July 4, 2012 Me and a few others here have the same issue. The cause is HH's DDoS protection. We're not sure why it only happens to the few of us out of the 11,000 accounts HH has.
cl58 Posted July 4, 2012 Posted July 4, 2012 You can take a full backup of your home directory from cPanel, which is easier and faster than using FTP. If you want to do it from FileZilla, open your Site Manager and select the Transfer Settings tab. Check the box for Limit number of simultaneous connections and set the maximum number of connections to 1.
bdistler Posted July 4, 2012 Author Posted July 4, 2012 it was my wiki folder and Filezilla is set for maximum number of connections = 1
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