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Posted

a. your HelioHost username: infantex

b. the server your account is on: Johny

c. your HelioHost main domain: infantex.com.mx

 

I have had an account for a while and I've not recently received an inactivity alert, but my main page shows the Heliohost Account Queued page and when I try lo log into cpanel I get a message that the user account is not found in the database.

 

Thanks in advance.

Posted

Your account has been deleted (most likely due to your account inactivity). Unfortunately, there is no way for us to recover your data. I hope you have it backed up.

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