tmercswims Posted November 3, 2011 Share Posted November 3, 2011 Hey guys, So I am having a problem logging in to my Control Panel from heliohost.org. I go to the page, type in my username and password, and get a "We're sorry, but we could not find that username in the database." error. ? However, I can log in if I leave a tab open and then restart my browser. For example, I am using the file manager and have a file open in the editor. Then I close my browser and reopen it (it shows my previous tabs on startup). I get a log in prompt in the tab where my file was. I type my username and password, and it works. I don't really understand what is going on, or if it's even really an issue. But I'd like to know, I suppose? Thanks in advance! P.S. - the username is "mercurio," if that matters. Link to comment Share on other sites More sharing options...
Krydos Posted November 3, 2011 Share Posted November 3, 2011 Read the latest news post: http://www.helionet.org/index/topic/10825-database-issues-on-stevie/If you're having issues accessing your stevie cPanel account please use this link to log inhttp://stevie.heliohost.org:2082/ Attempting to log in through heliohost.org/home will result in the system claiming that your username doesn't exist, but you're data still exists and your account has not been deleted.Your account still exists. Link to comment Share on other sites More sharing options...
tmercswims Posted November 3, 2011 Author Share Posted November 3, 2011 Ah, I neglected to read the news, my bad. Thank you very much! Link to comment Share on other sites More sharing options...
Krydos Posted November 3, 2011 Share Posted November 3, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Link to comment Share on other sites More sharing options...
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