teo_turtle Posted September 24, 2011 Share Posted September 24, 2011 Please check your servers.. I cannot make my work .. Thanks Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 Username? Domain? Server? Quote Link to comment Share on other sites More sharing options...
cl58 Posted September 24, 2011 Share Posted September 24, 2011 Just so you know, you can always check if the server is down, you can go to our server monitor at http://heliohost.grd.net.pl/monitor/ That site will work even if the server(s) is(are) down. Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 Username? Domain? Server? domain:cine.heliohost.org username: teo01234 server name: stevie Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 Looks fine to me. Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 Looks fine to me. yes. I can't downloading my web site via ftp program filezilla.. why? Quote Link to comment Share on other sites More sharing options...
jje Posted September 24, 2011 Share Posted September 24, 2011 Ae you sure you are using the correct information? The host is ftp.cine.heliohost.org and the username/password is the same as your cPanel ones. Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 Ae you sure you are using the correct information? The host is ftp.cine.heliohost.org and the username/password is the same as your cPanel ones. ping cine.heliohost.org Pinging cine.heliohost.org [216.218.192.170] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 216.218.192.170: Packets: Sent=4, Receied=0,Lost =4 (100% loss), Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 We don't allow pinging our server for security reasons. Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 We don't allow pinging our server for security reasons. first i connect throu your server with a program names filezilla the conection say that was succesfull after that i go to do download my site from your server then the problems start there. Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 It's probably because you're pressing your process limit. To make sure your site doesn't cause high load, we limit the number of processes you can have. If you're connecting with a bunch of things at once, you will cause 500 Internal server errors on your site. Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 It's probably because you're pressing your process limit. To make sure your site doesn't cause high load, we limit the number of processes you can have. If you're connecting with a bunch of things at once, you will cause 500 Internal server errors on your site. And when i will be avaliable again to download my site? Quote Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 Can't you just you the backup function to download your site? Quote Link to comment Share on other sites More sharing options...
teo_turtle Posted September 24, 2011 Author Share Posted September 24, 2011 Can't you just you the backup function to download your site? what i want ot do is to download my site via filezilla in order to have it in my hard disk Quote Link to comment Share on other sites More sharing options...
Krydos Posted September 25, 2011 Share Posted September 25, 2011 As of right now you have exactly zero processes running. If you were to connect with filezilla and start downloading right now it should work perfectly. However, if you were to open cPanel file manager, a cron, check your mail, load a couple pages on your site and then try to download you would probably hit your process limit and have issues with one or all of above. Also make sure stevie's load is low for best performance. Quote Link to comment Share on other sites More sharing options...
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