Server Down? :(

[teo_turtle]

Please check your servers..

 

I cannot make my work ..

 

Thanks

[Guest xaav]

Username?

Domain?

Server?

[cl58]

Just so you know, you can always check if the server is down, you can go to our server monitor at http://heliohost.grd.net.pl/monitor/

 

That site will work even if the server(s) is(are) down.

[teo_turtle]

Username?

Domain?

Server?

 

 

domain:cine.heliohost.org

 

username: teo01234

 

server name: stevie

[Guest xaav]

Looks fine to me.

[teo_turtle]

Looks fine to me.

 

 

yes. I can't downloading my web site via ftp program filezilla..

 

why?

[jje]

Ae you sure you are using the correct information? The host is ftp.cine.heliohost.org and the username/password is the same as your cPanel ones.

[teo_turtle]

Ae you sure you are using the correct information? The host is ftp.cine.heliohost.org and the username/password is the same as your cPanel ones.

 

 

ping cine.heliohost.org

 

Pinging cine.heliohost.org [216.218.192.170] with 32 bytes of data:

 

Request timed out.

Request timed out.

Request timed out.

Request timed out.

 

Ping statistics for 216.218.192.170:

 

Packets: Sent=4, Receied=0,Lost =4 (100% loss),

 

[Guest xaav]

We don't allow pinging our server for security reasons.

[teo_turtle]

We don't allow pinging our server for security reasons.

 

first i connect throu your server with a program names filezilla the conection say that was succesfull

after that i go to do download my site from your server then the problems start there.

 

 

[Guest xaav]

It's probably because you're pressing your process limit. To make sure your site doesn't cause high load, we limit the number of processes you can have. If you're connecting with a bunch of things at once, you will cause 500 Internal server errors on your site.

[teo_turtle]

It's probably because you're pressing your process limit. To make sure your site doesn't cause high load, we limit the number of processes you can have. If you're connecting with a bunch of things at once, you will cause 500 Internal server errors on your site.

 

 

And when i will be avaliable again to download my site?

[Guest xaav]

Can't you just you the backup function to download your site?

[teo_turtle]

Can't you just you the backup function to download your site?

 

 

what i want ot do is to download my site via filezilla in order to have it in my hard disk

[Krydos]

As of right now you have exactly zero processes running. If you were to connect with filezilla and start downloading right now it should work perfectly. However, if you were to open cPanel file manager, a cron, check your mail, load a couple pages on your site and then try to download you would probably hit your process limit and have issues with one or all of above.

 

Also make sure stevie's load is low for best performance.