Krydos Posted September 19, 2011 Share Posted September 19, 2011 Are they listed under addon domains or sub domains? All you showed in your picture was parked domains. Link to comment Share on other sites More sharing options...
UR710 Posted September 20, 2011 Share Posted September 20, 2011 Are they listed under addon domains or sub domains? All you showed in your picture was parked domains. it shows i have 7 parked domain but i have only one. there is nothing in Addon Domains and Subdomains list. but i guess i have added some but they have been deleted automatically and i cant add them again i when i want to add Addon Domains for example i get this error: Error from domain wrapper: 5milx.uranium.heliohost.org is owned by another user. but there is nothing in Subdomains. Link to comment Share on other sites More sharing options...
jje Posted September 21, 2011 Share Posted September 21, 2011 Error from domain wrapper: 5milx.uranium.heliohost.org is owned by another user.Are you trying to add a sub domain, parked domain, or add-on domain? Link to comment Share on other sites More sharing options...
UR710 Posted September 23, 2011 Share Posted September 23, 2011 This support request is being escalated to our root admin. couldnt understand. Our root administrator is djbob and he has more access than any of the regular administrators do. Therefore he can usually fix things that we are unable to. In order to focus his time more efficiently we only escalate problems that we are incapable of fixing ourselves. In other words, just wait for djbob, and he might be able to help you with your problem. @djbob, Actually, nevermind. I just checked uranium.heliohost.org and it is now loading a default joomla install. Seems like this accounts issues have fixed themselves with time. @ur710, on-games.cz.cc parked domain works now too, but you might need to try adding your other parked domains again if they aren't already added. Adding Parked Domain There was a problem creating the parked domain. Show Details Error from park wrapper: on-games.cz.cc is already configured. Sorry, that domain is already setup (remove it from httpd.conf) Link to comment Share on other sites More sharing options...
UR710 Posted September 23, 2011 Share Posted September 23, 2011 Error from domain wrapper: 5milx.uranium.heliohost.org is owned by another user.Are you trying to add a sub domain, parked domain, or add-on domain? same problem for all of them. Adding Parked Domain There was a problem creating the parked domain. Show Details Error from park wrapper: on-games.cz.cc is already configured. Sorry, that domain is already setup (remove it from httpd.conf) where is the httpd.conf ?? Link to comment Share on other sites More sharing options...
jje Posted September 23, 2011 Share Posted September 23, 2011 Httpd.conf is operated by HelioHost and cannot be accessed by you. We have a script we can run to do this, but I don't have access to the command line right now so I'll run it tomorrow (unless another admin beats me to it). Link to comment Share on other sites More sharing options...
cl58 Posted September 24, 2011 Share Posted September 24, 2011 I believe I ran the script properly, so try it now. Link to comment Share on other sites More sharing options...
UR710 Posted September 24, 2011 Share Posted September 24, 2011 I believe I ran the script properly, so try it now. no change happened can you delete all the Subdomains , Addon Domains and parked domains that i have? i believe it might work. Link to comment Share on other sites More sharing options...
jje Posted September 24, 2011 Share Posted September 24, 2011 Look at the site you're trying to register. There is already a site there: http://on-games.cz.cc/ Could you PM me your cPanel username and password so I can take a look? Link to comment Share on other sites More sharing options...
UR710 Posted September 24, 2011 Share Posted September 24, 2011 Look at the site you're trying to register. There is already a site there: http://on-games.cz.cc/ Could you PM me your cPanel username and password so I can take a look? did u take a look ? Link to comment Share on other sites More sharing options...
jje Posted September 24, 2011 Share Posted September 24, 2011 Yes, I have. This is really weird, so... This support request is being escalated to our root admin. UPDATE: This is because the corrupt domain tool has stopped working: http://www.helionet.org/index/index.php?showtopic=10486 Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 Merging thread... Link to comment Share on other sites More sharing options...
Guest xaav Posted September 24, 2011 Share Posted September 24, 2011 Merging thread... Link to comment Share on other sites More sharing options...
Guest xaav Posted October 2, 2011 Share Posted October 2, 2011 Fixed. Reason: cPanel moved cache files to a different place. Fix: added /scripts/updateuserdomains as a cron FROM NOW ON please tell people to wait 24 hours before adding their corrupt domains again. @everyone else Please post in the addon domain issues thread if your domain is still broken. Link to comment Share on other sites More sharing options...
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