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I had a problem my mail servers and thought this was solved but apparantly isn't. I have a static IP, but using the static IP or tommy.heliohost.org as mail server still give the same results. Anybody is using heliohost with pop/smtp settings? I can retreive mail on POP port 110 (unencrypted) Secure incoming mail port 995 is refusing connection outright even tried with putty and connection is terminated immediately on the smtp side port 25 and port 587 are open but are expecting an ssl connection to authenticate. "AUTH PLAIN" is not offered instead this is what is being offered: 220-tommy.heliohost.org ESMTP Exim 4.92 #2 Sun, 13 Oct 2019 09:05:33 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. EHLO RonLaptop 250-tommy.heliohost.org Hello RonLaptop [37.75.41.193] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-STARTTLS 250 HELP 421 tommy.heliohost.org lost input connection Trying via putty to use the AUTH command results in: "503 AUTH command used when not advertised" Using SSL on port 587 leads to: 220-tommy.heliohost.org ESMTP Exim 4.92 #2 Sun, 13 Oct 2019 09:06:42 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. EHLO RonLaptop 250-tommy.heliohost.org Hello RonLaptop [37.75.41.193] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-STARTTLS 250 HELP STARTTLS 220 TLS go ahead 00000000 16 03 01 00 7E 01 00 00 7A 03 01 5D A2 E9 24 57 ....~... z..]..$W 00000010 DF A7 48 4A 3D 8E 20 61 10 D6 30 76 69 DF A4 C6 ..HJ=. a ..0vi... 00000020 29 E4 E8 F8 4A F8 A1 32 FA 1C A8 00 00 1C C0 14 )...J..2 ........ 00000030 C0 13 00 39 00 33 00 35 00 2F C0 0A C0 09 00 38 ...9.3.5 ./.....8 00000040 00 32 00 0A 00 13 00 05 00 04 01 00 00 35 00 00 .2...... .....5.. 00000050 00 18 00 16 00 00 13 74 6F 6D 6D 79 2E 68 65 6C .......t ommy.hel 00000060 69 6F 68 6F 73 74 2E 6F 72 67 00 0A 00 06 00 04 iohost.o rg...... 00000070 00 17 00 18 00 0B 00 02 01 00 00 17 00 00 FF 01 ........ ........ 00000080 00 01 00 ... 554 Security failure 554 Security failure 554 Security failure Trying to SMTP via port 465 which is the ssl port refuses connection outright. The settings being suggested on cpanel are: Any ideas why this is happening?

Hello dear heliohosters I've noticed a difference between Tommy and Ricky when it comes to the HTTPS version of the default subdomains, namely: webmail.xxx, cpanel.xxx, and webdisk.xxx.heliohost.org. 1) On Ricky http://cpanel.licool.heliohost.org loads the NOT secured cpanel login page. https://cpanel.licool.heliohost.org loads correctly the SECURED cpanel login page. While, 2) On Tommy http://cpanel.awal1.heliohost.org loads the NOT secured cpanel login page as well, but https://cpanel.awal1.heliohost.org POINTS to the INDEX page in public_html! instead of loading the secured cpanel page. Although Krydos has explained to me that on Tommy cpanel.xxx, webmail.xxx... etc are not real subdomains, they are actually proxies. For instance, cpanel.xxx is a proxy to tommy.heliohost.org:2083. I would like to know what is the difference then with Ricky that loads the right subdomain page weather using http or https? when Tommy doesn't I hope my question is clear and thank you in advance for any help.

I want to buy a Symantec SSL certifcate and i decided to try the trial certificate to test it, but i can't install it. Cpanel gives me the error: The certificate could not be installed on the domain “laparcela.tk”. Certificate verification failed! The system did not find the root certificate that corresponds to the supplied Certificate Authority Bundle’s intermediate certificate. Please supply a full Certificate Authority Bundle with the root certificate included. I generated a CSR and Symantec give me my the certificate and two more. Secure Site Trial Root Certificate Secure Site Trial Intermediate Certificate In CABUNDLE i wrote Symantec Trial Secure Server CA - G3 (Secure Site Trial Intermediate Certificate) I tried to add de Root Certificate but is not possbile. I don't know if i buy a certificate, i would install it. Tkanks Team.

Hello, I want to turn on SSL for my new site, so I got a free 90 Days certificate as a starting point, and later on i will issue a 1 year certificate from StartSSL. I created a private key, issued a CSR, and created my CRT as a final step. Than i tried to access my site by adding 'S' to 'http://', but i got nothing... 'https://' just didn't work. So i read the wiki and found out that i'll need to purchase a static IP for it to work, so i have a few questions: 1. Why do i need a static IP while the certificate is issued to my domain name ? i don't really understand the logic... 2. Can i use a self signed certificate to avoid using a static IP ? 3. Is it possible to get a free static IP / any other free solution ? (even a temp solution will be nice..) Thank you for your time and good will, Takito.